U-Box at U-Haul provides moving and storage solutions using convenient, delivered containers. Customers report it is a seamless, easy, and smooth experience for both local and long-distance moves. The service is described as well worth it and a good value, offering clear, upfront costs and transparent communication. Many highlight the friendly, efficient, patient, and on-time delivery drivers, as well as knowledgeable, responsive, and helpful customer service that is easy to communicate with for scheduling. The process involves packing and unpacking yourself, with containers delivered exactly as scheduled. While experiences are mostly positive, communication and logistics can vary by distribution hub, with some locations being highly efficient and others less consistent. Occasionally, pickup scheduling after unloading can experience delays. Overall, customers find the company reliable, trustworthy, and a highly recommended service for moves of all sizes, often at a significantly lower cost than competitors.
I used U-Pack for a recent (small) move from CO to FL and it was a seamless experience! The drivers on both ends were friendly and efficient and my cube arrived in perfect condition along with the contents. Will definitely use them again if I need to do a long distance move!
June 2024
Super easy and great experience with delivery and customer service!
April 2024
Have used UPack three times now. So easy to communicate and schedule. Each Relocube delivery driver has been friendly and on-time. Customer Service is easy to get ahold of, talk to, and set up delivery/pickup. Wouldn’t highly recommend them to everyone who needs to move a small amount (Relocube 6’x7’x8’) or more!... read full comment
