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October 2024 by TRACY H
Walked in and asked if anyone could do a conditioning treatment and blow dry was told to sit and wait and that they only had one stylist but she could do it. Was left waiting while the hairstylist kept talking to her client after they were done and I sat ignored. I mean she shouldve put the conditioner on while i sat there for almost 30 minutes .Finally I got up it was 615pm and they closed at 7, the lady at the front with florescent red hair I'm guessing the manager seemed surprised. Really?? Unprofessional would not go back.
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July 2024 by Meghan Grimes
I was referred to this JCPenney salon from a neighbor. I had tried to highlight my own hair, messed up, I was so embarrassed! When I checked the ladies were so nice and friendly. Lilianne did partial highlight, toner, gloss, and fixed my hair!! She cut my hair exactly how I wanted it! It was nice and quiet in the salon. Lilianne also ensured I was comfortable throughout the process. I booked appointments for my daughters and I will definitely be returning!
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December 2023 by Judy W.
Great color and cut; friendly service; fair price. I asked a few questions and Leticia answered them professionally and did such a nice job. I was also very specific about the length and she gave me an awesome cut. Planning to go to a party and have to look my best -- and now I do!
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November 2023 by Leticia Hall
Beautiful and relaxing place very nice people
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October 2023 by Larry Cowden
Stylists all awesome
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October 2023 by Stephanie Vazquez
The Salon Manager was RUDE very Unprofessional.
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September 2023 by jeanie marley
Made an appointment online and showed up 30 minutes early because it was the start of the day. Sat for 45 minutes and no one acknowledged I was there. I was the only one there. Won't be back. No wonder Penneys is going under.
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August 2022 by G.M
Carl is the BEST! I came here for a haircut and he really did style my haircut how i wanted. My haircut really surprised my husband and said how beautiful i look. He really did an awesome job! I will be looking forward seeing him for my next haircut. Highly recommend this place.Service: Haircut
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June 2022 by Babbling Brook
DO NOT GO HERE! Worst place EVER!Terrible stylists, attitudes, and management. THEY DO NOT GIVE WHAT YOU ASK FOR!Prices online wrong! Price quoted on phone wrong since the stylist Pan had her "own prices" handwritten. Pan is the worst stylist I have encountered in my entire life! She pretends to listen but doesn't and does what she feels like vs what you ask for. Horrible stylist!Asked for highlights and a trim. They will not give you what you ask for! She had this idea to go "faster" by dying the top of my head only. I said absolutely not, highlights like I have, touched up. She said she would (liar) but instead she decided to dye the top of my head (never had me facing the mirror) and asked me AFTER starting it if it was what I wanted! I was horrified! I had already made it clear it was NOT! Very clear, but she did what she wanted, not what I asked for!Despite it being in the computer she did not give me a simple trim, saying I did not ask for it, um yes I did! Computer showed so. She wanted me to leave with wet unknown color as I could not undo what she started. She did not listen to a single thing!Roughest yanking and pulling, extremely painful. Left with a very sore neck and headache. Asked over 2 dozen times if she could be more gentle, she wasn't!Left with a wet head, no trim, and no idea what my hair looked like as they turned off the lights, saying it was closing time. BAD time management to put someone in front of me.Got to my car in tears. Dye all over my face that has taken all week to try to get off.ORANGE HAIR!! Uneven orange highlights and the top dyed a brownish orange color that does not match the rest of my hair at all.Was told the manager would call me and work on a fix. Natalie is the most unprofessional salon manager I have ever spoken with and should not be employed there. She was NEVER interested in fixing anything and said I had to have orange hair for a month once. Seriously! She called and did not leave a message after "investigating". Instead she did not realize she had not hung up (did not try to leave a message) and left a vile message unknowingly with disgusting language that lasted a minute and a half. Crude, unprofessional, obvious she was not going to keep her word from the nasty rant she was giving someone that could be heard on my voicemail. No interest in fixing the problem at all.DO NOT GO THERE! WORST PLACE AND EXPERIENCE I HAVE EVER HAD! SAVE YOURSELF THE HEARTACHE!Service: Hairstyling
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February 2022 by Sarasota Florida
I could just cry came in for a trim and got to different hair cuts she just horribleService: Hairstyling
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April 2021 by Kaitlyn A.
I had a great experience with Deanna! I needed a trim and wanted to get really light highlights. Deanna was very knowledgeable and suggested a balayage instead of highlights. I'm so happy i trusted her! It came out great and I absolutely love it! Ask for Deanna if you want a great experience for whatever you're looking for!
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March 2021 by Carla M.
This is usually such a great salon so it pains me to write a bad review! But Linda nearly ruined this salon for me. She is extremely unprofessional and seemingly incapable of following even the most simple directions, instead choosing to make her own decisions about other people's appearances that they have to leave with and live with until someone with ears that work can fix it for them. She made plenty of unprofessional remarks about her customer's appearance and styling habits to the point that it felt awkward in the room. If this salon wants to continue to get repeat customers she needs to either be retrained on how to function around human people with feelings or needs to consider going elsewhere.
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November 2020 by L Minor
I love the salon here. The stylists are great. Don't know what the negative reviews were about. My Mom and I, both go here, and have always had a wonderful experience.
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October 2020 by Isa C
Decent prices
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June 2020 by Brenda H.
Worst hair cut I've ever had...ask for light trim and my hair was butchered, ask for bangs even with eye brows, cut them an inch above, I left in tears , I've cried every day since...