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September 2023 by Vicky S
This is our second time at Furniture Warehouse in South Sarasota. Megan has helped us both times. The first time we were looking with our friends. We went back specifically to see Megan. We bought this time. Megan was so knowledgeable with mattresses and furniture she knows the products. We have always been happy with Furniture Warehouse but Megan really made this purchase special.
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September 2023 by Dave Vernon
Tried more than 1 year to have them deliver exactly what we ordered. Made at least 6 trips to the store and always assured it was coming. Last trip they said it was never available. Two stars is generous.
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August 2023 by Jaime Senecal
The service in the warehouse was excellent. Megan was very helpful and worked with me to find bedroom furniture that was available immediately. The delivery drivers were on time, courteous, and set up the whole set in under 20 minutes.
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July 2023 by Diana Johnson
Purchased 2 nightstands. Was given very explicit instructions, map included on WHEN, WHERE, and HOW to pick up the nightstands I just purchased. Drove all the way in from St Pete today only to have the very rude person at customer service pick up center tell me that I wouldn’t be able to pick up my furniture until Friday and to take it up with London. When I started yo say, shouldn’t she take it up with London the rude customer service person hung up on me. No apologies, just tough luck for me.
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July 2023 by Dawn B
This is the second location of the Furniture Warehouse that we've visited and this location is much larger. The furniture style is fine, the quality just isn't as high as we'd like. Furniture is very expensive now so if you cannot afford higher quality, this would do but it wouldn't be my first choice.
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July 2023 by Redtail
Excellent experience at Furniture Warehouse. From Evan to the delivery guys, was everything you want but never get. Friendly , efficient , timely, and even followed up to insure everything was fine. Who does that these days? Highly Recommend!!!
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July 2023 by casey shager
Furniture warehouse made our couch buying process so simple and easy! Mark was great to work with throughout the whole process. Would definitely buy furniture here again!
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June 2023 by Joan Cain
The guys delivered our dining set this morning. They were very professional and arrived in a timely manner. Our sales man Avery was great sales rep and very patient and understanding.
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April 2023 by His-panic Goku
Jennifer, Brian and Gesner are truly outstanding and amazing at their professional skill set. The guys unloaded a semi into a smaller truck to get it through the gate. They are quick on their feet and even faster at there craft. I look forward to doing more business with these incredible hardworking professionals. Anyone would be lucky to have them working on their professional business. They traveled over a 1000 miles to make our property stand as number one in Baytown. Don’t take my word for it. Try them yourselves.
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April 2023 by Sue N
Truly, there was NO sales pressure walking around the store, just nice, friendly people. Our couch was delivered today by 2 very pleasant, polite men. Sadly I didn't get their names... they even helped move my old couch to another room... and didn't complain...no mess, quick, pleasant.. and We love the couch!.
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March 2023 by Martha Conklin
Love my new rocking recliner, Delivery and removal of old one went so smooth .
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February 2023 by Pam M.
They delivered a dining room set to me with six defective chairs and 2 beat up table legs. The response to my request for resolution was that I should pack the dining room set up and drive it from Bonita Springs to Sarasota Florida. I wouldn't buy a toothpick from these people. The owner refuses to talk to anybody about Customer Service issues. They slam the door in your face... If you are stuck in the same situation, contact the manufacturer of the furniture you bought and the credit card company. Don't let these people run rough shot over you
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February 2023 by Staszek Bukowski
Highly professional staff all around. Fortunately we had Marc as our sales representative and he made the experience of purchasing a bed for my grandfather a piece of cake. Check them out and ask for Mark!
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February 2023 by Jeana Y.
Horrible customer service and poor quality furniture. Took them 6+months to finally deliver my "leather" couch which I paid cash for the day I purchased it. Also, purchased an extended warranty which was a waste as they refused to repair a tear in the couch after speaking on the phone with them and couldn't definitively tell them how the tear occurred. Staff has been extremely unprofessional and immoral. *DO NOT BUY FROM THESE PLACE.*
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January 2023 by Marilyn Schultz
Our salesperson, Kari was very helpful and not pushy! We purchased a sleeper sofa and a bedroom set. Delivery was quick & efficient!
