-
November 2023 by Kevin Day
Friendly service
-
July 2023 by Arena J.L.
They are always quick to respond for any of your needs!! They are truly on your side.
-
February 2023 by Denise
Horrible. Very incompetent. Was with them in the beginning and they were very good , personable, and reliable. But now.. you get the run around, no one follows through. I left last year due to a series of homeowners cancellations with no answers from them. After moving my auto and home to another company I found out they mistakingly had put me at fault for accident where I was rear-ended and the other driver was at fault. Over 4 years with them paying elevated premiums for their mistake. I've called numerous times for a letter acknowledging their mistake and still have never gotten it. I honestly don't know how they're still in business.
-
December 2022 by telsta04
Our 2021 homeowners policy 10/17/21 to 10/17/22 was changed or replaced sometime before the hurricane on 9/28/22. The field adjuster and the desk adjuster have been using the new 2022 policy. The desk adjuster make a mistake on 10/31/2022 when he mentioned that they were using the 2022 homeowners policy. I'm still missing 22 pages from the 2021 policy.The Ted Todd agency sent me on two different occasions the same 2021 policy that is on the Allstate web portal.I'd be very careful dealing with this agency and of course Allstate.After 31 years with them they low ball you by only paying for a half roof.Your in "Good Hands with Allstate" until you have a claim.
-
December 2022 by Joe Franco
Very unorganized, and slow to respond. Pretty unhappy
-
October 2022 by Yvs VS
Happy to get assistance on my insurance
-
August 2022 by James Christie
Service has declined severely. Personnel gives you the run around. If you like to wait for long periods of time and get no satisfaction this is the agency for you.
-
August 2022 by Yeluri VS
Happy to get assistance on my insurance
-
May 2022 by Paul Cantu
Ted and his crew have been on top of their game helping us keep our insurance to bare minimum cost with excellent service provided. He's always on the lookout to see if he can find us a better and less expensive policy. But when it comes to Insurance you really don't want to skimp when it comes to covering your loved ones as well as your autos therefore we are happy with the coverage at the price that we pay.
-
May 2021 by Joan Vajcovec
I was the victim of a hit and run accident and reported the accident on April 21. After multiple tries I have yet to get a response from the allstate agent. The auto body shop has had the same luck dealing with this company. If you like paying premiums and getting no service for your insurance dollars than allstate is the insurance company for you.
-
January 2021 by Jim Arvin
Did not follow thru with claim
-
October 2020 by Russel Weideman
On line and on phone fast responce
-
September 2020 by Alejandro Unda
Tina Gadue is excellent and very knowledgeable!
-
July 2020 by Kathleen Patterson
Very professional & helpful. They not only help with the questions you called about, but refer you to others in the office who can address the concerns you may have on other issues.
-
December 2019 by K R
Great rates, friendly service.
