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February 2024 by norma aridod
Bunch of liars, crooks, con artist and service sucks. Gabriella pretends to care about a customer and help them but she doesn’t explain anything. Just wants them to sign to collect numbers and points. Horrible horrible place don’t go there.! I just
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February 2024 by Harold “Hal” Sicks
I went to this store to get a replacement watch cover! I was told only the "high end stores" sell those!
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February 2024 by Marcy Stern
Samantha, the store manager, completely lied to me. I'm a senior, so she used age discrimination 100%. She added a second line without my permission, promised all kinds of promotions for 'free,' etc.etc.etc. Took me hours to get things fixed and now I'm stuck paying for a fancier phone than I need. 611 -Tmobile straightened it out for me. What a rip-off. DON'T GO TO THIS STORE!
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January 2024 by Melissa McFall
Gabriella and Rudy were so kind and helpful with helping my family switch over from Verizon. My husband was having issues with Verizon unlocking the phone. Gabriella went above and beyond to stay with us two hours past close and work with another store to get the phone we needed. She made it easy. Thank you so much!
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January 2024 by Paul Salwa
My phone took a dip in a swimming pool, I stopped at this great T mobile store and Gabby along with Sam helped me tremendously, I got a new phone and gadgets as well as I got most of my settings and pics restored, I love you girls you made my day, thank you so very much.
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January 2024 by Marlena Ess
my experience was beyond amazing!!she helped me in a time of need without falter.also the best energy GORGEOUSNESS
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January 2024 by Carol Behn
Samantha & Gabriella were very knowledgeable & patiently helped my husband & I with several issues with our phones. Very kind & helpful. They were the best!! Thank you.
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January 2024 by Harold Merritt
When I am having troubles understanding my phone Samantha is wonderful helping me.
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January 2024 by Nata Lie
My husband just visited this storeHe had issues with T MobileI recommend the store manager GabrielaShe helped to resolve the issueThank you Gabriela
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January 2024 by T C
This store took my money for a new phone and cell service for a prepaid account - over $600 - and they could not deliver the service because the number they gave me was for another account. No one knew how to fix the problem except that they were not in any hurry to return my money when it was obvious this error was never going to be fixed. I was able to get the $575 I spent on my phone back after two weeks. But I had to go into the store every day and hound them. Now I am still waiting to get my money back for the service I paid for and it's now more than 2 months. The last time I was in I took up an hour of the sales person's time and other customers were lined up. And they keep promising the money will be returned but it never is. Would not recommend TMobile to anyone. Buyer beware. I should also add that when I was in the store in November, the staff were encouraging (there is another stronger word here that is more accurate and it starts with "ex") customers to leave positive Google reviews - even helping us sign on and write the review - because they were in a competition with another store. So I would take care reading the reviews.
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December 2023 by leonela Garcia Sanchez
Love this store! The manager Samantha was so understanding and very helpful!! I really appreciate the support and best customer service I’ve ever had! Definitely will be coming back
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December 2023 by MAYA ZUBIA (ZUBIAS TAX)
The store manager Samantha Fletcher was very knowledgeable giving us information. She had a smile for us all the time. Information given was extremely accurate. Time of service was fast. I don’t have words to express my gratitude to her and her service. Super Recomended ❤️❤️
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December 2023 by Alice Winn
Samantha was so patient and kind while retrieving information from my phone which was. ..DEAD. WE took up at least 2 hours of her time and she handled us with good humor and all the other duties of her manager position at TMobile. We also got a fantastic promotion!! She better stay in our neighborhood. **********(
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December 2023 by Anthony Cortez
Where do I start? This store has really come a long way! I remember this store used to raise my eyebrow, but now all I can say is wow!!! The new manager Samantha is such a sweetheart and she is very helpful as well as caring. T-Mobile has a diamond in there hands with Samantha, I know she’s the manager already but if a promotion is an option, she definitely deserves it. Thank you so much Samantha for making my experience such a memorable one, God bless you!
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November 2023 by juan cuartas
Samantha (supervisor) was super helpful, professional, honest, and kind. I was having a issue with my account for months which she fix everything. She definitely deserves 5 stars.Keep it up Samantha
