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February 2024 by Harold “Hal” Sicks
My wife needed a new phone. The salesman was excellent!
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February 2024 by Christian Loring
The staff was fantastic welcoming and everything had so much flavor sat in the veranda and enjoyed the sunshine ordered the ship tacos and they were fantastic ☀️
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February 2024 by Mary Usher-Jones
Great service; explained and solved our problem quickly and helped us with other issues. Would recommend highly
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January 2024 by Paul Baraz
in general customer service and quality salesperson are virtually non existent. They have of the better usage plans
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November 2023 by Stephen R Smith
I recently purchased the Galaxy S23 Ultra with 256G storage at this local, company location in Sarasota, Florida. I've been using the phone for about a week now. I am amazed by the speed, high quality camera and purchased it for productivity reasons. The Galaxy out-performs its expectations. A fantastic purchase. Kristie G. was outstanding and answered my questions. I highly recommend T-Mobile and this location for your next phone. If this post was helpful, PLEASE, comment, share with your friends and subscribe to my profile to receive ongoing updates.
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October 2023 by Rachel Lehn
To make a long story short, my car was towed from their lot by a shady tow truck driver less than 5 minutes after I parked. The employees at this T-Mobile did their best to assist me even after the normal business hours while still assisting their own customers. I didn’t get his name, but it was a kind young man who offered sympathy for my frustration and the situation in general, and he even let me wait in the store until my Uber arrived so I could get home safe. I’ve been a T-Mobile customer since getting my first phone over 15 years ago, and I will continue to stay with T-Mobile simply because of the kindness and compassion this young man showed me on a stressful and frustrating night.
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September 2023 by Amanda Evans
Most knowledgeable and efficient t-mobile store around. It’s not worth it to go anywhere else for T-Mobile needs.
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July 2023 by D L.
Great place great service with the switch I am mad I switch in the first place but now I am happy
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May 2023 by Google user
Budget buy. They are no Verizon. Told me open till 9. I got there at 8;15 and the told through the Crack they closed at 8. I was adding a phone. I was a 28 phone client at Verizon. They almost had me. Verizon has less expensive solution and faster. The only thing t mobile had going was this location. Verizon still the best. T mobile is budget.
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April 2023 by Art Conforti
Budget buy. They are no Verizon. Told me open till 9. I got there at 8;15 and the told through the Crack they closed at 8. I was adding a phone. I was a 28 phone client at Verizon. They almost had me. Verizon has less expensive solution and faster. The only thing t mobile had going was this location. Verizon still the best. T mobile is budget.
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April 2023 by Lisa Salerno
Finally, a great experience at T-Mobile!! Emory was a big help and Ryan is so knowledgeable, I'm glad he's here to answer any questions I have!
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April 2023 by Restoration Waterproofing
Worst costumer service I’ve ever seen ! Skinny jeans power tripping Dbag… don’t waste your time here, you’re much better off at a different store!
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March 2023 by dayna couch
Sorry this is late as I have been traveling.I came in on March 7, 2023 to see Ryan Felden because I knew that he could fix the list of problems I was having with my phone. I was not disappointed. His knowledge of both Android phones and Apple phones is nothing short of amazing! He is patient and caring. He is worth waiting for. He fixed all the problems on my phone. Usually the other techs come to him with questions while he is working on your phone and he helps them too. This store always has more techs available than any other phone store I have been in. I hope that T-Mobile really appreciates Ryan like I do! So happy I found Ryan for he is an exceptional and excellent employee that truly cares for the customer! Thank you Ryan!!!
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March 2023 by kay riddle
People/ staff are very nice, knowledgeable.. very good to help me, as I'm not very electronic. They are polite and kind.I'd like to have a seat, and warmer temperatures.. this is Florida, we that live here came here to never be cold again. I always need a coat to go in there. It's Really Really cold!! The help even wear sweat shirts! Please adjust the temp to be less shocking cold to walk in there. Try 73° not 63°It's a good Thing that the help is good, or I'd go where it's warmer. And they have chairs, as we always have to wait, could be in there over a hour, freezing.
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March 2023 by Morganne Riggs
Called the store today and spoke with Ryan. He seemed genuinely concerned with my well-being as it related to my phone service. I was pleasently surprised and quite relieved to have someone working for my best interests! Thank you, Ryan!