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February 2024 by Amanda Peirce
Ordered for delivery through the Subway app on 2/14. I was delivered the wrong order, which I was taking to have lunch with my daughter at school. I called several times over 20 mins to try and get a resolution before lunchtime and no answer. I put my issue in on the website later that afternoon and got a reply. The reply included excuses on why the wrong order was delivered and asked how I placed my order. The next reply was more excuses on why the phone wasn’t answered, due to one person working busy lunch rush (it was 9am), claimed her husband working tried to call me back which is untrue I had no incoming calls and offered to “replace my sandwich” though my order was $25 and for 2 meals. 3rd reply email was again, more excuses on why things weren’t handled correctly, and finally an offer to refund my order that I did not receive. I sent back a screenshot from the app which included my order time and order number, amount I paid, card payment info so they could find the order and process the refund. Well here we are 2 weeks later and now I am not receiving responses to my last 3 emails inquiring about the refund that she said she was “happy to process” for again, food I never received. AWFUL customer service from the owner/manager or whatever she is.
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May 2023 by Caleb
Locked the door as another customer was walking out and hid in the back right as I was pulling in at 9:30 (30 min before they close
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April 2023 by Tammy Mccutchan
The worst Subway I've ever been to and I've been to alot! The 2 women were terrible, they didn't want to be there and they made it known. Very rude!! The guy was great. Never again will I go!!T & T
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April 2023 by Melissa LaCroix
Service is only 5 stars during day. At night it's - 5
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January 2023 by Lauren Jacques
I almost broke my teeth due to a sauce cap in my salad. Never in my life had this happen to me. I’m furious
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December 2022 by Alexander Nickos
The guy asked if I wanted anything on my sub before it got toasted which I thought was a nice touch. (onions, peppers, etc)
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November 2022 by Alex N
The guy asked if I wanted anything on my sub before it got toasted which I thought was a nice touch. (onions, peppers, etc)
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September 2022 by Lisa Salerno
Free sandwich... yes please. But why they put 2 new employees with that poor girl on free sandwich day, I'll never know. Hope she survived
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July 2022 by Peyton Kirby
Inconsistent food quality. Sometimes it’s great, but today the sandwich was made incorrectly after clarifying numerous times of what I wanted. The workers there don’t seem to be happy and care about the food they put out. Today (7/1/2022) all the workers were smoking in and out of the store, then immediately making food?
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May 2022 by Robert R
They are the cheapest when it comes to making a sandwich. Very little meat and cheese but lots of lettuce and tomato's and onions and you pay for that.Not worth the money at all if I wanted a sandwich with more fixings and less meats I can make it my selfBest bet go to Jersey Mike's they put lots of meat on a sub and I mean a lot
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May 2022 by Evan Bush
I ordered an hour before close on Uber eats. The driver got there and called me to tell me that they were out of meatballs. I work in the food industry too. I know you should serve everything until you close. Highly disappointed
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April 2022 by Melissa L.
Favorite subway. Very clean and nice staff especially guy in morning. Always polite.
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March 2022 by Allylsrfc
I work at a food place, let me just start there. I placed my order an hour before closing. 2 subs. Probably the most simple subs they made all day. A lady called to tell me they didn't have meatballs for my 6" meatball marina. I asked if I could just get it taken off. She responded essentially to tell me she would have to get a manager and quite honestly is too lazy to do so. So instead, since I was being forced to get something else, I asked for the 6" to be the same as the footlong. (How unprofessional it is to groan about having to get your manager to take off a sandwich. I would absolutely never groan to one of my customers about the job I'm being paid to do.)Here's the kicker. The bread is wrong. The toppings are missing. Working in a food service job, I hate to complain but 1 hour before close and we forget how to do our jobs?Incase anyone was wondering, the footlong was just turkey, mayo, black olives and tomato and they forgot black olives.Unfortunately I will be calling to get a refund or something, too many red flags. Whoever that girl was who spoke to me probably needs a lesson on customer service. You never imply to a customer you're too lazy to get a manager to do their job. What a joke.
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March 2022 by Mason Ackley
Get employees that pay attention and listen to customers, didn’t listening to any specific directions and made me feel uncomfortable.
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March 2022 by Jamie Little
Not bad. Store was not that clean. Staff was nice.