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“To say that Sara is a true professional and a person who cares would be an understatement. As someone who recently lost his grandfather last year, Sara has been more than helpful assisting me with digitizing my grandfather's key medical records and legal documents to send to the appropriate recipients over the span of a year via the UPS email system, the service of which is fairly priced. I definitely look forward to continuing business with UPS and Sara.”
“I had to ship something off last minute and I got excellent service. I was in such of a hurry and it was great that I was able to get in and out without compromising service. I will definitely be coming back for my packing and shipping need!”
“I just met Maria this morning at pack and ship. She was incredibly helpful and patient with me as I didn’t have all of the address details I needed to send a package. She worked with me and gave me sound advice and helped me find the best carrier to get my package to its destination safely and efficiently. I’ve never experienced such great customer service! I really appreciate you! Thank you!”
“Been to many UPS stores living thru out the US and this store is by far the best I've ever been to. Very friendly, No negative attitude, ALWAYS willing to help. Even with long lines at Christmas people there are not frustrated etc.”
“During my visit I observed Michael was very pleasant, knowledgeable, and seemingly eager to learn. I was also very impressed with his response to being publicly criticized by his colleague. I also appreciated how they were able to apologize to Michael for their critical response soon after. Also, the manager was visible, friendly, and engaging with customers. Good team.”
“Chad went above and beyond the line of work to help secure a box that was almost shipped without the contents. He went out of his way to find the empty box so that I could ship what I needed.”
“THE BEST SHIPPING PRICES AROUND!!!!!! Today I was told by THE UPS STORE right around the corner from THE MAIL STATION they just didn't feel like making a box to ship my item. (UPS OWNER literally said they didn't feel like dealing with making a box) I was in a panic, this spraying machine HAD to be shipped! We have a huge job in KNOX that needed it ASAP. Although it was a little bulky and 46lbs, Tim and Sue offered me shipping and never made me feel like a burden, not to mention they helped me 20 mins before closing! ANGELS!! Thank you guys so much.”
“This is by far the best UPS Store in Sarasota. The employees are very nice, and try to help you with all your packaging needs. I've had awful experiences at the Paradise Plaza UPS, and would not recommend that store. They overcharge, they were rude, and always rush rush. Stay away from Paradise Plaza UPS! Go to this one instead. You'll have a much better experience!”
“Excellent experience! I ended up staying a bit after hours and the gentleman continued to be professional and courteous. He gave different options for a package that needed to get to Canada a.s.a.p.! He went above and beyond to get our package on its way before the Labor Day weekend. I would definitely return!I appreciate his assistance very, very much!!!”
“I was in and out in no time at all. The gentleman that was working was fast, courteous, and efficient. I appreciated this even more on a Friday afternoon while on my way home from work. Thank you!”
“Such a positive, helpful attitude among all the women working at the store. I went there originally to return items to Amazon and deliver back used ink cartridges. I ended up buying a heavy box of copy paper, which the cashier helped me carry out to my car in the pouring rain. I am sure she got soaked. Such wonderful women giving beyond what is expected of them.”
“I mistakenly ordered an item and had it shipped to a former address in Parkland. I contacted the UPS Store and Ravi was extremely helpful! He volunteered to drive over to the home to pick up the package and then ship it to me at my new / correct address. He was very professional and friendly, and especially responsive to my unusual request. Thanks again Ravi!”
“The staff at this location are incredible, and offer a level of customer service that is missing in today’s society.
Luke, Heather and Mike are super friendly, go out of their way to connect with customers, and ensure everyone leaves satisfied & with a smile on their face. They know my name, my favorite football team, and they know I will return for all printing/shipping needs. Go Bills!”
“This location is the best! All the employees go above and beyond with great customer service. Matthew was especially helpful with a label that was misbehaving.Thank you!”
“The girl working really tried her best to help me and needed help as I am disabled and was in pain. Thank you for being so nice, I can't remember her name but she's a pretty african american young lady. ♿?”
“This is the best place! A must go! They are excellent ! Ready to help and just class act business and open a lot and stand out from the rest !!!! Great ppl u won’t be disappointed !!! They appreciate the business too , it shows ! Ty so great and helpful …. Maria C”
“The staff at this UPS makes it feel like a local neighborhood shop instead of a corporate chain store. Peter and the staff makes the store feel like the Cheers for shippoing packages. A place where everybdy knows your name and often has our mail from our mailbox ready for us when we walk in.”
“Incredible customer service, very personable and respectful. I truly appreciate your professionalism, and continued help even when I was over in the Middle East. You are true to your word, and I am grateful. Thank you.”
“Excellent service. We went to get a printout. We tried emailing the file several times. The printer would not recognize the PDF format to print. The girl standing at the register outside helped to get printouts through one of the computers inside. Money wise it was not a good business for FedEx. But she still went above and beyond to help us. This is by far the best customer service I ever received from any FedEx in Florida.”
“Pet friendly, last call @7pm, much later than the average UPS store, plenty of parking, very easy access, they also take Amazon returns, other services include coffee bar and spa (jk), maybe soon but still, can't beat that.”
9:30AM - 3PM
8388 S Tamiami Trail, Sarasota
Shipping Centers
“I have used shipping and mailbox places for decades and finally found this place! They have treated me like family and the service has been amazing! I’ve now had a box for several years and this has been the best experience yet… the ladies here have gotten to know me by name and always make my visits super convenient and quick…”
“I received notification that my package was delivered, but unfortunately I did not receive it. I called this location and spoke to a very nice gentleman. He took my info and told me to check back in a few days if it still didn’t arrive. I spoke to our delivery person the next day, she diligently looked around our complex post boxes and still did not find it. She instructed me to call again. I called and spoke to the same kind gentleman, Jim. He went ABOVE AND BEYOND in my opinion. He found the package that was delivered to a sister complex and personally delivered it to me. Customer service at its BEST! Thank you so much!!!”
“Living in the UAE for the past 7 years, I have found that a lot of products from official brand websites weren't shipping to my country. I have been looking at many products in the skincare department in particular and found that most US skincare brands were only shipping to the US. Dang! Many times, I wished I was living or had an address in the US so I could order anything I wanted online easily!Only a few years later did I find that there were companies specialized in forwarding packages to your country! That's how I found MyUS. The same day, I started ordering products from various US websites and consolidated all 7 packages to be sent together to Dubai, in the UAE.I have been very happy with the service that MyUS provided. Their interface is very easy to understand and use. It is updated almost in real-time when your packages are being delivered to their US address. Their cost structure is very transparent and I love the fact that you have many options for the services that you want (fast delivery, shipment with or without original boxes, duties pre-paid or paid upon delivery, the list goes on). I paid for DHL Express delivery (which was almost the same price as regular service) and my package came in just 3 days (all the way from the US to the Middle East)! The whole experience was seamless.However, there is one negative point that I need to address. During the whole process, MyUS charged me 17 USD on my credit card without any heads up. Only after I sent them an email, they explained to me that this charge was due to an incomplete address for the package delivery from vendors to their US address. I had been informed, by email, that two packages came with an incomplete address but I was not informed, in those emails, that this would incur some charges. I know, for sure, that I had entered the full address for all my online orders. However, it looks like some vendors are not displaying the suite number when printing labels. I explained it to them and find it quite unfair to charge customers for vendors negligence.Other than that, I truly recommend MyUS if you're looking for a professional and reliable package forwarding service.Bonus point for the UK address that allows you to shop from European websites as well!”
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“Brenda , the owner of this Postnet on Clark Rd , is the perfect example of how to run a customer service business.
She helped me a couple times with issues
transferring my address and never made me feel rushed or that I was imposing on her time.
A.I. should use her as the model for all future Post Net locations.?
Wish I had moved my mail to Post Net years ago. Thank you, John”