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November 2023 by Veronica (Coach V)
I have rented units from several different Public Storage locations and have been pretty satisfied with each one for the most part. After renting from Tiffany I'd have to say that the one on Beneva Rd is by far my favorite. She went above and beyond while assisting me in getting set up with my unit and even helped come up with a solution to an issue I was having with transporting my stuff! She is awesome! I would definitely recommend renting a unit from here and from now on I will only deal with Tiffany because no matter what my issue is I know that she has, and will, always do her best to help me figure out a solution. Actual customer service which is rare these days.
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November 2023 by Veronica Morency (From V4U)
I have rented units from several different Public Storage locations and have been pretty satisfied with each one for the most part. After renting from Tiffany I'd have to say that the one on Beneva Rd is by far my favorite. She went above and beyond while assisting me in getting set up with my unit and even helped come up with a solution to an issue I was having with transporting my stuff! She is awesome! I would definitely recommend renting a unit from here and from now on I will only deal with Tiffany because no matter what my issue is I know that she has, and will, always do her best to help me figure out a solution. Actual customer service which is rare these days.
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November 2023 by Mark Crigley
Tiffany is the best. She is always kind and courteous and oh so helpful. She is always busy, cleaning something, helping someone or giving someone a smile with a neighborly and welcoming wave and/or a good morning/afternoon to greet a tenant when she sees them coming or going. But that is why the facility is always in tip top shape. Can’t thank her enough for everything she does for everybody there!!
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November 2023 by Warren Stiggs
Tiffany is a very kind person every time I visit my unit I always see her smiling making sure any customer on the property doesn't need anything makes everyone feel welcomed always helpful the property is always clean she is a amazing person public storage is very lucky to have her as a employee
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October 2023 by Bettye Restle
Thankful for Public Storage on Beneva- I've used several others but this has been the best I've used. Christina is great!
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October 2023 by A C
I don’t normally leave reviews but Tiffany has been outstanding. I rented my unit from her and I have been very happy. She’s always pleasant and knowledgeable. She’s the best! ??
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August 2023 by Everett M.
I specifically was looking for 24 hour access as I can only move things late at night, I was told I would have 24 hour access, but when I arrived with my trailer and friends, I wasn't able to get in after hours and the after hours number no one answered, not a true 24 hour facility, huge waste of time. Do you have a lot of options with self storage providers, I really feel like I made the wrong decision.
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August 2023 by Kiki Stellwagen
I would never rent this place again.. The office people especially Tiffany. I believe her name ISIS very rude. Also they have a big rat infestation and the lady didn't even care. I've had numerous stuff chewed and eaten up. Also rat droppings in all of my belongings. And I also found dead rats in my belongings.. I would not waste your time here. There are a million other storage units in Sarasota that are better than this.. I would refuse to even give it a one star rating but I have to or can't post.
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June 2023 by Wendi Newman
Manager is very nice and tries to be helpful, but they have issues maintaining the temperature for climate controlled units. I moved for that reason.
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February 2023 by Kelly M.
Have almost doubled the rent in 1 year be carful cheap to get in then comes the rent raises
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January 2023 by Dawn Hair
They are thief’s. Do not rent from this place. They promise 24 hour security cameras but they are broken. Worst customer service ever stay away.
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January 2023 by Ashley Bustetter (Ash)
I have to say Tiffany was hands down the greatest person to work with. She accompanied my needs when I needed a unit and then when I needed a bigger one she was able to help me quickly and get me into a larger space. She was a true life saver this week. Thank you for all your help
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December 2022 by Ashley Bustetter (Fairfax Floor's)
I have to say Tiffany was hands down the greatest person to work with. She accompanied my needs when I needed a unit and then when I needed a bigger one she was able to help me quickly and get me into a larger space. She was a true life saver this week. Thank you for all your help
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December 2022 by Dylan Alexander
TERRIBLE NO HELP DO NOT RENT HEREI spoke on the phone with someone specifically saying that I needed a space to fit a vehicle. He proceeds to then say we have a space for your needs and tells me about it to which I then say will work. I pay the fees over the phone and wait 2 days to go in as I work M-F 9-7 or later, upon arriving I look for the unit for 10 minutes to find out it is an indoor unit with access only through a 3 foot wide doorway. I then called them and got no answer to which I left a stern voicemail but did NOT use any profanity. I get a call back today from the “manager” Tiffany who proceeds to speak over me constantly after asking politely to stop doing so, so I could explain my situation. She offered no help, HUNG UP ON ME, and does not answer any of my 6 calls back. I will be in contact with corporate offices so I can speak with someone who is professional and has the brains to try to help a customer with minimal wants/needs. DO NOT RENT FROM HERE!!!
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October 2022 by James Brost
Christina was amazing! She helped me with a situation that I had no clue on how to resolve, she didn’t blink, knew exactly what to do, and we got things squared away in short order.
