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October 2023 by Tim
Stay far away from Jeanne Heller. Very dishonest person.
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March 2023 by Riley Day
Very unprofessional and horribly run. I picked up my husky with more loose hair all over him then when I dropped him off. He was still wet in certain areas and none of his fur was trimmed. I would've been better off just doing it myself then paying someone 40 dollars to make my life harder. She kept referring to him as a she and then when I corrected her she said I just call them whatever. You would think after supposedly grooming and bathing my dog you would know whether he is a girl or boy. On top of the horrible grooming (if you can even consider it that) they have multiple addresses on apple maps making it extremely confusing to get there. When I tried to call them I wasn't even able to leave a voicemail since their inbox is full. I had to call the animal clinic just to find out where they were actually located. Overall I would strongly not recommend this place. If you have a small short haired breed you should be alright, but if you own a dog with any fur I would recommend taking your business elsewhere.Edit: I said his nails weren’t trimmed as well, but I was mistaken.
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August 2022 by Ladies Day Magazine
Lady who answer is nasty. My dog was miserable and only got a bath. Wasted half my day. Go take your pet somewhere else if you love them.
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March 2022 by carol cienkus
So disappointed in my yorkie appointment Looks like she only got a bath and minimal trimming. It cost 65.00
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December 2021 by Bob Smith
Lady who answer is nasty. My dog was miserable and only got a bath. Wasted half my day. Go take your pet somewhere else if you love them.
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December 2021 by Mira Lane
Lady who answer is nasty. My dog was miserable and only got a bath. Wasted half my day. Go take your pet somewhere else if you love them.
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June 2021 by Sandi Lewis Suddaby
Too busy. My dog was there 7 hours and got only a bath..no nail trim. I won't go back which is sad as it is located at the vet clinic my husband originated and is a convenient location.
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March 2021 by JR
Unprofessional and rude. Go elsewhere
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March 2021 by Scott Franklin
So helpful.
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March 2021 by Pamela Morgan
Jenny did an amazing job grooming my cavalier King Charles. I highly recommend her.
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March 2021 by Lorry
Bad vibe and bad attitude here. I do NOT recommend. They do not return phone calls
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December 2019 by Alexandra Charmley
Love these guys. My Yorkie looks great
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October 2019 by Brian Dotson
Highly Recommend
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April 2019 by jerz g
G loves to get groomed by Jeannie!
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April 2019 by Megan Ronan
Just called to see if I could get my dog in and the lady who answered was unprofessional and sounded like I was inconveniencing her. When she answered she didn’t even introduce the name of the business. I asked if I had called the Platinume dog grooming and she responded “yes” with attitude as if I should already know that. No thanks.
