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November 2023 by Patricia L.
Bath day! We love the ease of checking in, heading to the back of the store for our bath. Towels, aprons, variety of shampoos to clean your loved one(s). Definitely worth getting the wash membership.
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November 2023 by Scotty Lang
I took my 6 month old Golden Retriever (Asher) in for his first grooming with Bri. He refuses to let me trim his nails. She won him over instantly, and he looked amazing! So relieved:-)
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October 2023 by Laura C.
I have a new puppy and I was so excited to get her groomed. I called pet supplies and was quoted a first time special price of $43. I even have this texted to myself with the date and time the day this call was made. I am disabled and on a fixed income so this was something I was able to do. Had it been more I could not have. I showed the groomer photos and what I wanted her to look like. She had me sign a form regarding her rabies shot and never said anything about the price being more. If it was on the paper she didn't point it out.,She shaved my beautiful fluffy puppy bare and I kept voicing my concern. When she was finally finished she said it would be $70. She denied ever quoting me the lower price which is a lie and started implying it was me. I was crying and the other customers told her sTo stop gaslighting me. All the did was give me a 10% discoun. I waa lied to and my dog is ruined. The kind woman behind me offered to pay for my items, and took me to my car. The owner asked if there was anything he could do. Is there? I asked? A discoun, a free groomin, anythin? No I can't he said. So I had to pay money I get from disability I don't have to pay too much because my dog is shorn like a sheep by Bri, who you just let walk out without an apology ? they had a very sick woman crying over their awful treatmen, money she didn't have and a dog who looked like a stranger and did nothing. I would not go there? Let bri lie to you and groom your pets however she wants while the manager does nothing to appease a customer who was very very wronged. What a horrible experience in every way. They did nothing to make it right. it's a shameful way to run a business and I wouldn't recommend going there. the customera and I who were there will be passing this along. My sweet puppy looks like a rat. I could have paid $70 anywhere else to look like the photos Bri chose to ignore before she tries to blame me for all her mistakes. My dog has more character than these people
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October 2023 by L C
Every time I go to pet supplies plus they are very hospitable and kind. They are also very knowledgeable and can really help you navigate through what you need for your animals!
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September 2023 by Claire
I'm so glad I found this store and manager/owner. He is so kind and helpful. I've started using the delivery option and he writes personalized thank you's on cards with my orders. ?. Nice to know someone appreciates my business. Thank you!
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September 2023 by Leona Chiarappa
Every time I go to pet supplies plus they are very hospitable and kind. They are also very knowledgeable and can really help you navigate through what you need for your animals!
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September 2023 by Daniel Witkowski
Awesome pet store! Great selection and knowledgeable staff. The groomer is amazing!
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September 2023 by Lynne S.
Staff always helpful, kind to the pets that shop! Clean, easy to find products. Good pricing also.
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August 2023 by Kristin B
Brye did an amazing job with my Pomeranian! She's so caring and did such a great job with his groom! We will definitely be regular customers! All around 5 star service!!
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August 2023 by Roberto Ramirez
I love it, it's small but they have everything you need for your pets, the people who work there are happy to help you!?
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August 2023 by Sue O.
Great customer service. The staff is knowledgeable and friendly. They had a lot of advice to help my tiny puppy adjust to her new home. There is a great selection of merchandise too. Glad they're close by and I found my new go to pet store!
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July 2023 by Billie Taylor
I drive 20 extra miles to go to this store. The staff is friendly and knowledgeable. But must import they put the needs of the customer first !!!!
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July 2023 by Candice Burch
I NEVER write bad reviews but, the experience I had today with the old woman working was uncalled for. I just took my dog to this location to bathe him. The old woman with white hair working there was EXTREMELY rude and off putting. When talking to her she had a tone and wasn't helpful at all. Since I'm used to towels being up front when bathing my dog at a different location, I asked her where the towels were and she said in a condescending manner "they're in the back. EVERYTHINGS back there". I ended up not bathing my dog and asked her to sign my card that she initialed since, I didn't use the bath and she gave me a hard time about it. I saw another review a few months back regarding the same woman. I hope this issue gets addressed and she changes her attitude. I can see customers not returning based on her attitude and I definitely won't be coming back.
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June 2023 by charles lang
I love your store. It’s so clean people so friendly and you have everything I need, including from dog food.
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June 2023 by Joe M.
Warning! Brought my goldendoodle in for grooming and he has been miserable for days after. They did a horrible job with the clippers and he came back very uneven and has gashes through out his body. He has been extremely uncomfortable for the last few days since. I can not recommend this place for grooming.