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January 2024 by Chris Wolf
Had a good experience at Party City. God items form web site and picked up in store for a retirement party. Balloons stayed inflated over 24 hours.
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January 2024 by Anthony
So I run a photobooth for events, and they had great props. :)
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January 2024 by JV. VP
The boy who helped us is very friendly. The not so nice woman. Very serious and didn't even look at the customers. In the place you can still find things for parties.
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November 2023 by K.C. T
Got helped today by a wonderful associate named Cam. The customer service was above and beyond. Cam was patient and professional and I really appreciated it. The other staff were helpful and attentive as well. 10/10 great staff
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November 2023 by Gina Denny
Great Store for Balloons, a bit pricey though...?
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October 2023 by Baja Jessopp
They had everything ready for me. My second order was completed before the estimated time.
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September 2023 by Bobbie R
I stopped in with something specific in mind. I was quickly assisted and pointed in the direction of which isle I needed. The entire team worked together on this busy Saturday to get all the customers handled in timely matter. Thank you!
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July 2023 by George Bartlett
Great selection of products. However I was nickel-and-dimed to death when ordering balloons. If you want to add more life to them it's this much if you want to add this to them it's this much if you want to add that to them it's this much. I think I ended up paying like $6 a balloon, which they sell packs of them for like 3 bucks. Helium cannot be that expensive when bought in bulk
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May 2023 by BJ
Wanted to get just a couple balloons and I was told they were not doing any balloons because they were to busy with other balloon orders. Won't ever come back here.
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May 2023 by Aurea O.
We were poorly attended, unfriendly attendant, did not want to sell the last hello kitty balloon he had, we will never return to that store.
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May 2023 by Kristi Cheek
Paid to have a balloon arch built. They only filled up 1/2 the balloons (none of the little balloons) and when I asked about them correcting the problem the manager said we have a thousand orders today and don’t have time. Well I guess me being one of those orders was not important enough. They offered 10 percent back for their mistake which I didn’t take because it was insulting in comparison to their lack of concern for the problem. Would have been nice to get the arch I was expecting.
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April 2023 by David Jadin
Store was fine. They're low on helium, alarming. So they charged me full price for the themed balloon packages they sold me, but without helium because they're low (add they're filling balloons for customers not present, so probably pre-orders) and suggest I get them filed on my dime (I.e. I pt twice) next door at sendix - no arrangements made with them. Just go and pay twice. So I did because I'm over a barrel, and sendix charged me more than the first of the balloons to fill them! I spent 60 total at party city for balloons but also all the other fixings, plates, banners, etc. And an extra, shouldn't-have-had-to-pay-any-all, 28.32 at Sendix to fill the balloons!The helium shortage is gone. My business is able to resume buying helium where I previously couldn't. I don't know what's going on here. If you're out (or running low), that's fine... But give me a discount or have some sort of arrangement next door for a discount on filling the balloons or whatever. Dont take my money meant to be allocated to the cost of filing my balloons and give me nothing. That's BS. That's theft.
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April 2023 by The Wander
Good selection and reasonable prices. Maybe a bit understaffed so give yourself extra time. Very nice staff.
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March 2023 by Ashley Freudeman
Bought a baby shark balloon yesterday for daughters birthday and it's already half deflated ??
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February 2023 by Jimenez
Had a credit receipt that was faded. The cashier couldn’t get it to scan or take the QR code. She asked Alberto to assist her and rather than telling me too bad so sad when he couldn’t get it to go through, Alberto went ABOVE AND BEYOND by going to the back and researching the transaction and printing the credit information so that I could use the credit on my purchase. At no time throughout my purchase did Alberto express any frustration with having to take the added steps to get the information necessary to allow me to use the credit. He maintained a positive attitude and remained helpful and kind exhibiting excellence in customer service seldom received these days. Despite the fact that this Party city is much further from me than the Cortez location, I will make the drive to this location after today’s customer service experience. Please thank Alberto for me again for making our visit to purchase items for my granddaughter’s first birthday such a pleasant one.