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December 2025 by Melissa Varteresian
The owners have gone above & beyond to help my elderly mom ship boxes to MA.
Pick up services were on time even during the holiday rush. Jen & Craig have been wonderful to work with!
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November 2025 by Rob Turner
From UK. Bought a large framed print at auction. Pak Mail collected from auction house, removed from frame packed and dispatched without delay. Arrived on my wife's birthday in perfect condition.
Thanks!
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September 2025 by Marient Molina
I don’t know what please this people that said the service was horrible was at. I came, having an awful horrible day! Needing just simple 10copies of a sheet that I needed to continue my job, for hours, very far away from home. And the mister who assisted me, was helpful! Kind! Nice! Polite! Received me with a smile! Came to the copy machine and did everything for me! Didn’t even let me pay, anddddd wished me to have an amazing day! If that is not GREAT AMAZING CUSTOMER SERVICE! I don’t know what is. I just wish that GOD blessed him and his business the same way he has blessed me today! Thank you! 🙏 you totally changed my day!
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July 2025 by L Cullen
Find another office business. Tried twice for two services because I was in area. For convenience at time. . They do not handle when other OAk Mail business have multiple added services needed
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March 2025 by Liz Fye
Craig did a great job packing up my art glass pieces for shipping. They arrived in perfect condition. Couldn't be more pleased. Thank you!
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January 2025 by Katie Powalski
New owners and sooo much better. Helpful and friendly. I had written this place off due to past experiences, but will be going here again.
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August 2024 by Ryan Staley
Incredible customer service, very personable and respectful. I truly appreciate your professionalism, and continued help even when I was over in the Middle East. You are true to your word, and I am grateful. Thank you.
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June 2024 by Cindy Ondrick
This is the second time I’ve shipped with them and I need to post a review. They are so great.
Last year while I was visiting my folks they gave me their wedding china: close to 100 pieces, that they got when they married 63 years ago. The catch? I had to figure out how to get it from Sarasota all the way back to Washington state. I looked into every single option, including renting a car and driving it across the country myself. (yeah, I know) And finally decided to try PAKmail and that was the best thing I could have done.
They patiently explained how they'd pack it, gave me a quote, helped me understand insurance, etc. They divided it into 6 boxes, with each item wrapped and floated in peanuts, so nothing was touching. Then that box was floated in a second box of peanuts. I could track each box across the country and (most importantly!) not a single piece was even chipped.
This year my shipping puzzle involved a large ceramic piece and a small glass vase. They custom cut the silhouettes into a block of foam and nestled them in, so they were immobilized and insulated. They did that double box thing (one box floated in a second box of peanuts). And once again, I could track it all the way, and the 2 pieces arrived in perfect condition.
They're worth every single penny. If you are visiting Sarasota and need to ship anything fragile or precious these are your new friends.
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February 2024 by Glenna Fletcher
Jen was great to work with and very responsive. Their long-distance shipping service was excellent!
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December 2023 by Don Verardi
Top shop very friendly
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November 2023 by Lanika Buchanan
The new owners are amazing! They took such great care of a really expensive painting. Best art shipping in Sarasota!!!
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November 2023 by Yasmine Castellanos
Wouldn’t recommend this place. They lose packages. Bad customer service.
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November 2023 by Traci Knight
Taking a moment to give thanks and commend Jen & Craig Palmer at this Pakmail is worth more than one positive survey in my opinion. They were professional, efficient and so helpful answering questions. The icing on the cake was their personal touch they offer by just being who they are. I highly recommend this Pakmail location to anyone needing services that they offer.Jen & Craig - You are my preferred and only place to go in Sarasota. ?
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November 2023 by Larry Hammann
Excellent service .The new owner was very nice and did a great job recommending the type of service I should use to mail my package the quickest and most economical way. Give them a try!
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November 2023 by rosemarie brown
Pak mail has new ownership and service has improved 100%. My experience and service was very good.
