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“Marie was so amazing and patient helping me upgrade to an iPhone 15 pro max after my 13 pro max cracked. I would go to UTC TMobile anytime I need anything with my phone or watch”
“Derek was very helpful and went above and beyond to get me back up and running. It was Late in the day, after 9 PM when we left- on a holiday weekend. He took care of everything, took the time to explain all the phone options, answered my questions and is our new GO TO GUY for our company Verizon account. Thanks again!”
“Kudos to Hazel! She is knowledgeable, patient and helped us so much with transferring our service to T-Mobile. Highly recommend her and the next time you are at this location make sure you request her you will not be disappointed!!!”
“Travis was extremely patient, knowledgeable, and trouble-shooted with me for days. Finally, it became evident I needed a new phone. He transferred the data quickly...no fuss, no muss. If you need a new phone, I highly recommend making an appt. with Travis. He is a real pro!”
“Soul was amazing! He took tons of time explaining to us for over an hour. He made us feel comfortable and helped us seniors understand our new phone!
He needs a great thank you!”
“Knowledgeable, friendly/ respectful staff dealing w/ busy site and folks getting to, or from, hectic work/ Family schedules. Thank You for accessible site and efficient staff”
“Myra was the most helpful expert I have ever had for my phone.She can figure out incredibly difficult phone situations which I had many.Myra is extremely knowledgeable and extremely friendly. I hope she remains at this store for any future needs I may have!”
“Exceptional service from Tom at this store. I’ve become accustomed to lack-luster or terrible service now days… but was blown away by my treatment here. I waited a bit because Tom was taking great care of a couple ahead of me, but said he would be with me ASAP. He took great care to help me with problems with two phones. His knowledge base was amazing, but so was his customer service skills!! Thank you Tom, and AT&T! Great experience!
“Dollar Bill” Lawson”
“Tee who works there is absolutely great! Helped us and was so patient with all of our questions. We actually had a terrible experience at the UTC location and came to this location which was the best thing we did. Highly recommend this AT&T store to anyone who wants to have a great customer service experience! Thank you ?”
“Tonia and the staff are so friendly and knowledgeable! I signed up for service by calling t-mobile. Once I ported our phone numbers over from Xfinity we all lost our service and our phones all said sos in the top right corner. I went into the store and Tonia was amazing. She got my phone working first then was able to FaceTime with both my son and husband to get them set up, too. She knows her job! She should get a raise! ?”
10AM - 7PM
3351 17th St, Sarasota
Mobile Phones
“Great Customer Service! I have been with Boost for 12yrs. I never had problems with my service. They also have the App as well. It's great when a person knows their Job.”
“I was treated by a super friendly guy who was very, very attentive. I thank him very much for his help, his patience and his attention. I wish everyone was this attentive when you arrive somewhere”
“Maria's assistant is everything CS should be like. Her ability to provide me with a smooth switch over has given me reason to switch the entire household. I am thankful you have her. She stands out above and beyond and THANK YOU MARIA ❤️”
“Just stop by the store I had to get a SIM card transfer to another phone went smooth Elizabeth and Mooney were great help me great customer service will be back again”
“Very nice ppl who work here. They tried helping me so hard. Finally figured out how to do what was supposed to be done and everything went great will return to that store in the future to do any business I might have with MetroPCS”
“I went to other place to fix my phone, and they just offer me a new phone, fortunately, the store staff was willing and able to help me with my phone, I have the talkback on including viruses in my phone and they fix it.”
10AM - 7PM
1333A N Washington Blvd, Sarasota
Mobile Phones
“Horacio the manager was a great help getting our phones. He is great at multi-tasking! He is very efficient and friendly. I always recommend my family and friends to come see him!Thanks for the help!Someone give this dude a raise!! ??????”
“Terrific experience! Berchman is very professional, friendly , he takes time to give you advice and answers your questions.
The store is very clean, lots of choice, easy parking.
Thank you again Berchman ❤️”
“I recently visited Phone Shack looking for a replacement Android. Hani was wonderful! He had many options, good advice and made the decision very easy. He transferred all my data quickly and couldn't have been more professional. I will return to Phone Shack in the future.”
“It was a very great experience coming to this burger king. It is a lot cleaner people are very polite at work here I'm from Orlando we don't have Burger King's this nice and people are”
“My aunt Marie came to your store and she found the most wonderful service with Casey and we want to thank him for all his assistance being a kind and wonderful person. God bless.”
“Excellent service. Great help in several ways. Omar spent a lot of time patiently helping me, stepped in to help me with something someone else got wrong, and in the end, he saved me a lot of money! And not just in one way, but in a couple of ways. Huge appreciation and 5 stars for this MetroPCS location.”
“If you are looking for A1 attention, this is your best option and the best of all they speak Spanish, they explain everything to you, your doubts are clarified, really of all the stores this is the best, thank you guys they are fabulous ??”
“Excellent service, friendly staff knowledgeable about all issues and questions I had and guided me through getting a new IPhone with accessories and transferring all data from the old phone to the newcone, plus ensured my AT&T service was working perfectly. Could not ask for more.”
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“This place has the best quality screen protectors on the market. Give them a try next time you need your phone's screen protected. They also fix damaged phones.”