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February 2024 by Bea Spoerl
Kelly and the staff at Miles & Thirion are professional, experienced and have handled all of our tax needs both professionally and personally. They have always done a complete and thorough job during the tax process and through out the year. The staff is always friendly and accommodating and we have enjoyed a great relationship with them for over 7 years.
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August 2023 by Sondra MN
We Did Not have a good experience with Miles & Thirion!They did not get my mom’s return in on time due to office restructuring and they wanted us to pay the late fees.They did not communicate with us at all and I had to keep calling them over and over again. This is not the way to take care of a 92 year old woman who depends on the accountant to file properly.It caused us so much stress that I had to find another accountant immediately.
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June 2023 by Rebecca F
I was a client for several years. They raised their price for a simple tax return with out telling me. I received a bill for $725!!! That is double what I usually got charged. I will not be going back. Also, I forgot to mention it took 8 months to get my tax return.
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May 2023 by Emma Michael
Absolutely terrible experience. Was given wrong tax advice and an astonishingly high bill for questionable service. The engagement agreement does not list the hourly rates and when I asked to know how the supposed amount of hours worked on my file were spent I was told it’s not their policy to give their clients an explanation. Then they terminated their services two days before tax return filing deadline.I have since received advice from multiple senior tax lawyers and accountants who confirmed the advice I was given was wrong. Unfortunately Sophia was my accountant and was unresponsive when confronted with the inquiry. I would steer clear from this firm.
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February 2023 by Matt Padanyi
Sophia is a true professional who worked on my behalf to clear up my tax situation after living abroad. I feel she and the firm went above and beyond to get results and maximize the value for what I paid for their services. Certainly made it a lot less stressful to deal with what always feels like a big and scary task at the outset.
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February 2023 by Kirk Richardson
I have been a client of this company for over 10 years, where they prepared the personal tax return for my household. The person that usually does my return left the company (Donna) and I discovered this when I called to ask a question. Note that they did not contact me to let me know; I had to discover this myself.When I spoke to a person there about the change and commented how I was not happy with finding out this way, she promptly told me she "did not want to discuss that". So she didn't want to discuss their policy of not letting clients know about changing staff? Frustrating. Additionally, she let me know that they now had a $1000 minimum for tax prep fees (regardless of the complexity of the return). When I asked why, she said "it's hard to staff their organization". With policies and responses like this, I can understand why.To anyone that has the misfortune to continue doing business with this firm, I say "good luck".
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August 2022 by Courtney Flandreau
Eric Bledsoe is extremely intelligent and will save you and your business time and money because he is efficient! He makes the chore of doing your taxes fun with his wit!
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March 2022 by kathy white
Thank you Janice for all the help you have and are giving me. I contacted you and immediately you responded to me. It is so great to have a CPA that I can call and get a return call immediately. You are looking out for my interests and are so willing to help. I would highly recommend you and your company!
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August 2021 by Alina Adjemian
I am extremely happy with the service that Sophia Madden with the firm MILES & THIRION has supplied to me and my family. She has been most prompt with her responses, has been extremely friendly and continues to service what we need. I am hearing impaired living in Canada and she understands how difficult this is and does the utmost to make me feel comfortable and not a bother. I highly suggest this firm and Sophia for all of your financial needs.
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July 2021 by david jandl
Sophia Madden is very capable. She helped me solve problems with the tax office. It works very well and quickly and reliably. Thanks to Sophia, I saved a lot of money.I recommend her services to everyone.David
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May 2021 by Nadine Noky
Chose this place after carefully reviewing several firms to help assist with catching up with accounting after our last accountant retired. Due to the lack of communication and transparency we are terminating our relationship with this company. After four months, ee have received over $5K in bills and have yet to see a single profit and loss statement. We cannot in good conscience recommend this company to anyone at this time.
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April 2021 by Isil Pollack
Sophia Madden is a first class accountant that I have the pleasure of working with for over a year. My company relocated from Maryland and she helped us make this transition to be smooth and effective. Sophia is a reliable, smart and honest person who is always willing to help. If you are looking for a savvy and smart accountant, she is your person!
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April 2021 by Marianne Siegler
Sophia Madden is a wonderful person and great tax manager! She has supported me with all the questions I had, responded immediately and very professional to my calls and emails, and she understood right away the situation with my international background. It is a great pleasure to work with her and the Miles & Thirion CPA Firm, Inc.. I highly recommend her!
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April 2021 by Marji M.
I worked for many years for my former husband who was a CPA; however when I brought my tax information to this firm, it was forgotten when one of their accountants left the firm. When I complained, another CPA filed my return. Upon further review, I noticed that the wrong social security number was carelessly entered on the return. They filed an amended return and instead of being apologetic for their mistakes, the CPA who did the return treated me with a hostile attitude. It goes without saying that I would never use this firm again. I now deal with a company that treats me with respect, files accurate returns, and is a pleasure to work with.
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March 2021 by Flavio Ribeiro
Sophia Madden has been taking care of our tax since we arrived in US. She precisely understand our situation as foreign people. Highly recommended.
