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November 2023 by C C
Rude & doesn’t know how to be professional with customer . No communication skills..
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November 2023 by domn8r s
The clerk was very helpful and gorgeous as well I give her 10 out of 5 stars hahaNow if I could just work up the courage to go there and ask her for a phone numberI'm sure she's got a boyfriend alreadyA man can dream
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November 2023 by Miguel N.
The tall, bald, tan guy in his 40s-50s (Rajan, either owns the store or is the District Mgr.) likes to run a SCAM to rip people off. Here's how it works: 1) You pay w/credit card. 2) He says "It didn't go through." 3) You pay in cash. 4) The charge DOES go through but the cash payment doesn't show up. Because he just took the cash. DON'T LET THEM DO THIS TO YOU. I used to like Metro a lot but this co. is run terribly from top to bottom. This happened on 11-4-23
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May 2023 by KT The Legend
I walked into the Metro PCS this morning thinking I would get exceptional service and get the complete opposite. An employee by the name of Zack disregarded me, was on his phone when i thought he was talking to me, was all out of focus and I brought it to his attention and he immediately starts talking trash to me. I asked for his bosses phone number to report the incident and he refused to give it and told me to get out of his metro. He was completely disrespectful and treated me as if my concern of why i xame in didnt matter. He even told me to go a do what i needed to myself as if i was bothering his time. He should not be representing a professionally established company like Metro to whom weentrust with our telecommunixation needs. I will also be reporting the incident and embarassment to corporate.
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May 2023 by Jerry Giles
He was very nice and helped me with the acp program saving me 30 for ten years !
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May 2023 by Celestino Sanchez leyva
Amazing service from Carlos he knew just what to say and how to fix my problem
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April 2023 by KTTHELEGEND
I walked into the Metro PCS this morning thinking I would get exceptional service and get the complete opposite. An employee by the name of Zack disregarded me, was on his phone when i thought he was talking to me, was all out of focus and I brought it to his attention and he immediately starts talking trash to me. I asked for his bosses phone number to report the incident and he refused to give it and told me to get out of his metro. He was completely disrespectful and treated me as if my concern of why i xame in didnt matter. He even told me to go a do what i needed to myself as if i was bothering his time. He should not be representing a professionally established company like Metro to whom weentrust with our telecommunixation needs. I will also be reporting the incident and embarassment to corporate.
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December 2022 by michael patterson
Been with them around 18 years
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July 2022 by Thomas Haukaas
I can't stand these new people please bring hunter back they are smoking crack and the kids are running around and with him gone there is no expert to help any of us
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April 2022 by Christy Lyttle
It was great the girl who helped me was Casey she was amazing I was in and out with a new phone and my bill was lowered. Thanks Metro
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October 2021 by Tikisha Gobourne
Jahmal was very insightful and helpful . I’m with ATT and Jahmal just made me want to switch to Metro. Great cust service
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September 2021 by TANGALA DAWSON
Excellent customer service..they helped my elderly uncle find a phone that fit all his needs
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August 2021 by Gage Gilbert
Jahmal helped me out great service ?
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August 2021 by Colin Teague
I couldn't pay my phone bill, because the store was closed. Because the person had left.
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July 2021 by Sonya Edgar
Best ones too business for that was used my bills for phone (bills) that's it only used busy!
