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June 2024 by Hunter Hack
Really disappointed with the customer service. I went their to activate my phone but the girl name Abby she did everything wrong she activate two sim numbers in one phone.
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April 2024 by Jose Jauregui
I was helped by Hayden she was beyond customer service!
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January 2024 by Veronica Greene
I hate it
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January 2024 by Cameron Marsh
Unless you are starting a new account or paying a bill so not go to these people. Our accounts were due for an upgrade and I went in there with the intensions on spending 5 to 600 on a new phone for my fiance who needs it for work and the sales associate was literally so lazy all she could do was say we only have 2 phones available for a free upgrade. After that my fiance had to ask her to show us which phones because she didn't even want to walk from behind the counter. There was nobody in the store and I really can't believe how badly we were treated there.
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January 2024 by Jennifer Vazquez
Horrible customer service, will not be going back.
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January 2024 by jay lynn
The young man in there with braids is absolutely horrible!!! He was the rudest representative I've ever met I believe his name was Kedani. He talked about my appearance and was very unhelpful and rude. This man should not be the face of the company hes very unprofessional and needs to be fired.
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December 2023 by S E
Terrible Customer Service, always out of stock when the company offers new deals, always rude and angry if you love yourself and your family don't go there!!!!
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November 2023 by jocelyn carandang
They are very helpful
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July 2023 by Nuclear Industries
Said they're supposed to be open, but they're not! Been waiting 30 minutes past the opening window but no one even showed up. Store has had problems keeping people around. Perhaps some managerial education is in order. A proper manager knows how to keep people around.
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June 2023 by Kevin Locklear
Just stop by the store I had to get a SIM card transfer to another phone went smooth Elizabeth and Mooney were great help me great customer service will be back again
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June 2023 by Zero help
In this place, you will deal with people of the type that if you see them on the street, you will keep them away. We have been scammed in this place. I bought a very bad phone and I could not return it, and they did not tell me that it was not returnable before I bought it. I called the main office and in the end they will An amount is deducted from the monthly payment from the bill, after that is done, I will change to another company
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June 2023 by Lissette Blanco
Good service from Gabby
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January 2023 by Hope Springs
This store is the best. I was having trouble with my phone and tablet. Michael fixed both. He is so knowledgeable about phones, I call him "the phone whisperer." He is nice and understanding. I will definitely use this store for all my tech needs!
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October 2022 by Wal-Mart Gang
Great customer service! Love the girls in there very sweet and helpful?
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October 2022 by Amanda Belsito
My husband was told he could return the phone in 30 days and get his money back if there was something wrong or he didn’t like it. We tried to return the phone in 17 days from the purchase. We were treated as if we were liars. My husband while purchasing the phone helped the manager Gabriella with translating for Spanish customers. He even left a good review for her. We are currently looking for a way to take the review off. We will never come back to t mobile and tell others about our poor experience.
