Lowe's Home Improvement is a popular retail destination known for its wide variety of home and garden products. Customers appreciate the helpful staff, who often go out of their way to assist shoppers, even directing them to other locations when necessary. Many reviews highlight the convenience of the store's layout, making it easy for customers to find items quickly with clear signage. Online shopping options further enhance the experience, allowing customers to check stock and arrange pickups without spending too much time in-store. While most experiences are positive, some shoppers have noted that not all employees are knowledgeable about every department, which can lead to frustration when seeking assistance. However, standout staff members, such as Deb and James, have received praise for their exceptional service in resolving issues and providing support. Overall, Lowe's offers a solid selection of tools, décor, and seasonal items at competitive prices, making it a go-to choice for homeowners and DIY enthusiasts looking to improve their spaces. Whether in-store or online, customers find the shopping experience generally enjoyable and efficient.
The staff was very helpful. They didn't have exactly what we wanted, but the salesperson helping us, sent us to a store, that had exactly what we wanted. We were so grateful for the help.
February 2025
Getting better. Items were in stock and Jackie was very helpful in finding some items that were not correctly located in the app.
February 2025
They never seem to have enough help but once u find someone they cant do enough for you.
