-
August 2024 by Roberta Maxfield
Melissa is the finest example of the care, attention, and service you can expect at the LensCrafters in south Sarasota. She is the epitome of knowledge and professionalism you can expect with every visit.
-
August 2024 by Gerard Ferrer
I recently stopped in the store to have my sunglasses repaired. I was greeted by Melissa and Ed and they told me they would work on them right away. Within 10 minutes my sunglasses were repaired, and I was on my way. I can't thank them enough! I look forward to purchasing my next pair of shades from them!
-
August 2024 by sharon hayes
Melissa was helpful and excellent at making adjustments so that my glasses fit comfortably
-
July 2024 by Der Xiong
Pretty disappointed- called before heading in and was told I could potentially get same day/next day glasses depending on the prescription. Reached the store and then I was told 2-week turnaround without even seeing the prescription. Wasted my time driving here. Gives me negative vibes towards all LensCrafters moving forward.
-
June 2024 by Gladys Heidig
Great service! Love this store. Updated hours of service-CLOSED ON SUNDAYS
-
June 2024 by Jaime Taylor
Great customer service. I gave 4 stars because I drove 45 min because the website said they were open on Sunday. Upon arrival the door said Sunday 12-5, but a printed piece of paper was taped above the hours saying closed on Sunday. Please update your hours online. Thank you.
-
June 2024 by Tiffany Koski
Staff are always friendly and very helpful. We drive 45mins to this location just because the staff are amazing.
-
May 2024 by Beth Sampson
Super friendly and helpful!
-
May 2024 by chuck daunch
The salesperson Melissa took the time to fix my Ray Ban sunglasses, as the hinge at the arm got bent.
I accepted the risk during attempt and was looking at other pairs, in case it couldn’t be fixed.
Melissa’s genuine care in Customer Service motivated me to buy another pair that I saw.
I’m very pleased with and grateful for Melissa’s help and salesmanship!!
-
February 2024 by IRIANY CHAO
The best customer service I had In a long time. I took my costa glasses in for repair at this location and Melissa was extremely friendly and Daniel replaced my lenses in no time and adjusted my frames.thank you for the great customer experience. Coming back to do my prescription glasses here.
-
January 2024 by Tricia Finley
I had a refreshing experience the moment I walked through the door.I was immediately greeted by Daniel and Melissa. Daniel proceeded to assist me with picking out frames and was honest with what looked best - Melissa chimed in too. I appreciated the honest feedback from them since I was by myself today.Also, they had a tremendous amount of frames which I liked.I would highly recommend them.They are in a new location now (not within the Sarasota Square mall/Costco), so keep this in mind when visiting.
-
December 2023 by Cristal M
I'm soo glad I came to this place. They are soo nice and helpful. Love Mr. Daniel, he helped me choose prescription sunglasses ???
-
December 2023 by Frankie Fischer
I had a fantastic experience at Lens Craft, I was devastated when I walked in, and explained that I had lost a pair of my recently purchased glasses, the girl that helped me looked my record up and was able to re-order the very same style and colors with the prescription that I had on file at 50 percent discount on the lenses, and 30 percent off on the frames, I was extremely happy, and relieved and grateful for the help, efficiency, and professionalism, the person who took care of me showed!!! Thank you Lens Craft. I would recommend Lens Craft to anyone!!!
-
December 2023 by Google user
I had a fantastic experience at Lens Craft, I was devastated when I walked in, and explained that I had lost a pair of my recently purchased glasses, the girl that helped me looked my record up and was able to re-order the very same style and colors with the prescription that I had on file at 50 percent discount on the lenses, and 30 percent off on the frames, I was extremely happy, and relieved and grateful for the help, efficiency, and professionalism, the person who took care of me showed!!! Thank you Lens Craft. I would recommend Lens Craft to anyone!!!
-
November 2023 by Harold Robinette
No complaints at all great selection great people