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November 2023 by Thomas W.
This is one of the friendliest and most competent jewelry and watch repair stores. They did a very professional repair on my favorite watch and had it ready when it was promised. Will definitely use them in the future.
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August 2023 by Sally S.
Great customer service and very good prices. Found my new Jeweler in Sarasota! I will tell all my friends! Sally
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August 2023 by Ana Casey
Great place to stop in for a quick battery replacement. They are efficient and went the extra mile by buffing out a scratch I had on my watch without me even asking. It’s my go to place!
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March 2023 by Aleksey McCall
I wish I could give them 10 stars! This is the best shop in Sarasota and probably all of Florida. My fiancé and I went to their shop to pick out our wedding bands and I brought my engagement ring back to be polished. Let me tell you their customer service is unmatched! They are kind, honest, and reliable which is so hard to find now a days. They weren’t pushy with us making a choice that day and even encouraged us to look at other shops. I love that they took the time to go through multiple ring options and were patient. When I went to pick up my engagement ring my jaw literally fell to the floor with how stunning it looked. It looked even better than the day I got it. It’s so hard to find shops with ethics and great customer service. They really made the experience amazing for us! I will be going back for all future jewelry purchases. I highly recommend! Thank you guys for really making the experience special.
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March 2023 by GChris Jason
Wonderful family Jewelry store!Customer service is outstanding!thanks for always making my visit so pleasant!
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March 2023 by Midge M.
I have been taking my jewelry for repairs here for many years. They are experts and very fairly priced. They also have some beautiful estate pieces.
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September 2022 by Zach Eldredge
I walked into this place a few months ago to inquire about a custom engagement ring. Steve not only helped me create something absolutely beautiful but gave me different options on stones so I could make the perfect choice. His knowledge of the different cuts and colors was just what I needed.The whole process from design to payment was painless and i will recommended Kagy’s to anyone I know looking for high quality jewelry and top notch service.She said yes, as well. So that makes this an even cooler story, doesn’t it?
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September 2022 by Steve Major
Honest family owned buisness that knows the value of customer service! From a simple watch band adjustment to making my wife's wedding ring the way she wanted it. Would definitely recommend!
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September 2022 by Thomas Vasiloff
Expert, fast service. Friendly, knowledgeable staff. I highly recommend Kagy's. You won't be disappointed.
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May 2022 by Janet Lambright
I took in a couple of watches that needed batteries. Changed a watch band and had a evaluation of some earrings. Very very nice.
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May 2022 by Jason Coulter
Was able to fix my Invicta watch band when others only wanted to replace it! Friendly, knowledgeable,fast, up- front service and pricing.
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April 2022 by Star Gazer
Fast and friendly!! I have been coming back every since the 1st time when I got my bracelet fixed. They are professional and knowledgeable. They listen well and execute even better!
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March 2022 by Olivia Koch
10 out of 10 customer service. Always friendly. Always quick. Stand by their work. I’ve been in 4 times just for watch bands & batteries but they seem to always have a steady flow of customers.-Thorne GreenJust realized I’m on my fiancé’s gmail.
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December 2021 by Dolores D.
Went in today with a client of mine who has Alzheimer's Dementia... her watch band sprung and wasn't holding to her wrist anymore so we needed to get her a new band. Wasn't sure what to expect when we went there I had read reviews by other people and said let's give it a shot. When we went in we were greeted by 2 smiling faces. 2 ladies asked how they could help and after a while of interacting with my client they caught on that she had a memory loss. They were very patient and kind. And very understanding. Would definitely come back here again. I recommend 10/10. Also they serviced her watch so fast! She found a band she loved and I want to say 10mins max and the cost of the band... they had is fit for her and ready. Thank you for being to kind!
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December 2021 by Jessica Miller
I had been walking around with a stone missing from my wedding band for nearly 10 years. I finally decided it was time to repair it. I went to Kagy's on the recommendation of a few girlfriends and the staff there knocked it outta the park! They replaced the stone, resized it smaller, and rhodium plated it in less than a week. All for less than the quoted price. It looks brand new! I'm hooked as a customer. Great workmanship, prices, and staff. Will definitely be back. Thank you!
