“Switching from Verizon to T-Mobile has been a game-changer for me. Rebecca, the representative who assisted me, was exceptional. Her knowledge, professionalism, and dedication made the transition seamless. T-Mobile’s service quality and competitive plans have exceeded my expectations. I highly recommend both the network and Rebecca for a smooth and satisfying experience.”
“The Manager Pete took care of me yesterday. This location provides exceptional customer service. Special thanks to Fecith and team you really saved the day. Thank you!”
“Gabriella and Rudy were so kind and helpful with helping my family switch over from Verizon. My husband was having issues with Verizon unlocking the phone. Gabriella went above and beyond to stay with us two hours past close and work with another store to get the phone we needed. She made it easy. Thank you so much!”
“Maria's assistant is everything CS should be like. Her ability to provide me with a smooth switch over has given me reason to switch the entire household. I am thankful you have her. She stands out above and beyond and THANK YOU MARIA ❤️”
“The staff was fantastic welcoming and everything had so much flavor sat in the veranda and enjoyed the sunshine ordered the ship tacos and they were fantastic ☀️”
10AM - 8PM
5808 Bee Ridge Rd, Sarasota“Best TMobile in the area. Helpful, friendly, knowledgeable staff that actually listen and work with the customers, whoa what a mind blowing concept right?! Great job”
“Your Tech Rep Dylan is a star! He worked diligently with me to get me an offer that was only otherwise available to me through the 800 # customer service office. I was able to leave your store with a new cell phone fully operational without the hassle of the phone getting delivered to my home and then loading everything from my old phone to my new one--I was truly satisfied with my exemplary customer service experience. Dylan is a keeper!”
“Brad was great, personable and patient, definitely felt he was a trustworthy advocate for our adding a new line and getting a new phone. This retail store is very well run, all the employees are very well trained and respectful of their clients time. Kudos!!”