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October 2023 by Brian Fiala
Smooth process , had a great selection of cars so I was able to find the right model, color and mileage I was looking for. Dealer was honest about what he had and transparent. Overall a quick and easy experience and good customer service.
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August 2023 by Christine Brewer
It's been 18 months since a bought a car with this team. They sold me a car I wasn't in the market for and wouldn't adhere to Florida law about buyers remorse in auto purchases. You have 3 days to return a car legally. I didn't even drive it out of the lot. To return it I would have had to forfeit my two thousand dollars of a down payment. I would never accept another car from this place even if it was free. I have since parted ways with the car because it was too high of a payment that I did not want to make and they wouldn't even show me the car that I came to see. True, I am an adult and didn't have to sign the paperwork but this place is crooked. I would be weary of trusting them.
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June 2023 by JP Reck
Watch out for this dealer. Lots of promises and deception, with no follow through. Purchased a vehicle from them remotely. Car was delivered 2500 miles from dealership. Mirror work was not completed so it functioned. Tires were 8 years old, dry rotted, cracked and checked. (Safety Hazard). Headlights needed replacement even after they said they were in like new condition. Rear Bumper had $2 spray paint job done on it. They said they had serviced the vehicle, but when checking the air filter it was clear that it had not been changed in years, it was black in color and had leaves in it. (Vehicle services include replacing the air filter). Dash was melted with no mention of that when discussing vehicle condition with the salesman. Added dealer setup fees to final deal with no mention of those fees on the AutoTrader website (requirement of state of Florida). Made me pay for Florida registration even though the vehicle would not be licensed or driven in FL.
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June 2023 by Annie M
I couldn't get approved at any big name dealership, these guys especially ***** and ******, went above and beyond to get me into a nice vehicle. They are helpful, informative and the very best customer service. most salesmen in the car business are total weasels towards women, these guys were honest, respectful and just good people all around. If you have a bad experience here, it's on you not them, guaranteed. Thanks again guys!
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June 2023 by Annie M
I couldn't get approved at any big name dealership, these guys especially ***** and ******, went above and beyond to get me into a nice vehicle. They are helpful, informative and the very best customer service. most salesmen in the car business are total weasels towards women, these guys were honest, respectful and just good people all around. If you have a bad experience here, it's on you not them, guaranteed. Thanks again guys!
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May 2023 by Isabella Smith
Love the guys at Goldmark auto! I got a good price for my old car, Ron called me the morning I searched for offers on Kelley Blue Book and spoke to me for an hour making sure I was comfortable and understood the situation. Once I came in I fell in love with a 2019 Mazda CX-5 and Dennis and Justin helped me through the car buying process. Since then I have reached out multiple times with questions and can always rely on them to reach back out and answer them for me! They have a great family owned vibe and have always been kind and courteous with me. Would recommend, I am loving my new vehicle!
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May 2023 by AAA AAA
I’ve bought two vans here and built my credit up as a result. Mitch was quick to resolve a paperwork error from 2+ years ago and quickly and professionally went above and beyond to make everything better and resolve issues that would have taken me weeks to resolve on my own. Thank you Mitch for being professional on a personal level of care and attention to detail.
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May 2023 by Mark Edwards
I used to drive by this place everyday. After meeting the team, they are hands down the best in the business. I am glad after going through the process of fixing my credit. I now work for them. Best car lot I’ve ever worked for.
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May 2023 by lashona bell
I had the brakes, calibers and rotors replaced on my van less than a year ago, I also purchased twin new tires. I took it back within a few days and was told the sound the car was making was due to a “loose” bolt. They tightened the bolt and the sound lessened but did not go away entirely. I just took my van to ford where they informed me that my rotors And calibers had never been changed and they were still the original factory parts that came with the car. I was charged almost $2000 for basically brakes and tires (which have already had to be replaced bc they “faulty”). This place is very shady and dishonest. I will also be filing a complaint with the better business bureau.
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April 2023 by Lisa Miller
I had been looking for a midsize SUV for a few months and finally this beautiful Acura MDX came! Justin and Mitch were so easy to work with, they have all become like family ? Thanks everyone for the great experience ❣️
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March 2023 by Anastasia Beaverhousen
This was a great car buying experience. Mark and all the staff were low-key yet informative. We liked that. There was no pressure whatsoever. There was a small issue with a hose bursting a few days after purchase, and they went above and beyond to make it right and we are very pleased. Can highly recommend! Also, there doesn't appear to be any junk cars on the lot ever - they don't buy trash.
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March 2023 by Johnny Platt
Great great place. I came in getting a 2013 Dodge journey. They actually helped me in a 2015 Jeep Cherokee. Great upgrade, they worked really hard to get me this car. Even with my not so great credit, this is my second car I'm getting from them. I will be a forever customer here. Very satisfied. You need a car, please go see Mark. He did a fantastic job
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March 2023 by Zachary Rowley
I was in desperate need of a new car that was saved for my daughter. The car I originally went to Bayan with $7,000 and I couldn't get financed because of the high mileage. They gave me options and decided on a car a little out of my budget but we're able to help me through the whole process and get me a good monthly payment. They're amazing through the whole process and I'm very happy with my purchase I definitely recommend coming here if you're in a bind
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March 2023 by Michael H
Great experience before and after sale. Marc worked with us and the staff provided excellent customer service. Can recommend, also they do not have any junk cars, and they are reasonably priced. I would buy from them again in the future.
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March 2023 by Marc W
This business is amazing. Treated me with respect and courtesy. I would recommend them to everyone. Their financing is unparalleled to bigger dealership. The most enjoyable car buying experience Ive ever had.
