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June 2024 by C Elizabeth
I had a wonderful experience at GameStop thanks to Javi. He was incredibly friendly and efficient, making the checkout process smooth and pleasant. His positive attitude and warm smile truly made my day. Highly recommend this store, and a big shoutout to Javi for all of his help!
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June 2024 by David Walker
Javie is the absolute best he is always very helpful and Patient specially when I ask a bunch of questions, he always make sure I get the best deal for my money and take advantage of whatever sale is going on. He also recommended the pro service and now I’m able to pre-order Funko’s, he deserves recognition. If anyone from GameStop would like to contact me, I would love to give you a review. He deserves recognition. Thanks. Javie!!
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June 2024 by John M
It’s game stop. You’re there for the ease of access in getting a product in your hands today that otherwise you might not online. The over charging is a definite issue that needs to be addressed. The staff. Whatever. I don’t expect peak performance from an entry level employee at a dying game company. It is what it is. If you want it. Do it.
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April 2024 by Dustin Dickinson
Javier is the man! He was able to set me up with a preowned PS5 and assisted me with trading in my PS4 to save me some cash, and also allowing me to get Baldur’s Gate which is my new addiction. Thanks Javier!!
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April 2024 by Blake S. Rodriguez
Good stuff
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March 2024 by C Ridley4321
Place sucks. Cashier mumbled the whole time, had an attitude, and was condescending the whole time.
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January 2024 by Doug
I called 10 times (eventually just to prove this point) over a few weeks at varying times and they did not answer once.
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December 2023 by Sean Meyers
The whole store should be fired . Caleb charged me for warranties without asking if I wanted them on my games. Went back and got a refund. I called Caleb out on this and he denied it even after his coworkers says he does it everyday.Today my Son went in to buy two games and Caleb and the young girl that worked there ignored him and would not ring up his two games. I went back in with him and the female employee said she was off the clock and could not help him when he first came in. That was a lie because after I went back in she was helping a different customer and Caleb came out and asked what we needed. I have no idea why GameStop employees this guy because he could care less about the customers that come in. If Caleb wants to ignore me and my Son that is fine because I will not be back in until he is fired.
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December 2023 by Jodi Meyers
I don’t know how Caleb keeps his job. Horrible customer service, charges warranties without consent, ignores you while you’re standing at the register to check out, and just plain rude. I will never go to this GameStop again while he’s working at this store.
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November 2023 by Tayte Yarbrough
Usually when I go to this GameStop I get great customer service as well as good working products but my last few experiences at this specific store have been absolutely horrible. I recently purchased a mortal kombat for the Xbox 360 and was given a water damaged disk that would not run on my console at all, and on top of that the cashier was extremely rude and needs to go through more training. I went back to replace the product and was told I was going to have to wait for it to be shipped to my house and not given a date or information on how to check for my delivery.
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November 2023 by hubbardhubbs
Rude cashier when I asked if there were any giveaway cards. Second time I received a nasty response from the same guy. A simple no, we are out of stock would be a more appropriate answer, but thanks for talking down to your customers. I will never go to this game stop again. Bye
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November 2023 by Teena Beana
Cylee is the BEST!! She deserves a raise or a promotion. She had a huge line with multiple families in the store today. I don’t usually go in, I order online a lot. However, for pros week I decided to pop in. I’m glad I did! I took advantage of the buy two, get one free of preowned games.Cylee not only attended to me and the other people, but she did it with wonderful positive energy. She was able to look up every title I was looking for and let me know if it was available in store preowned. Efficient and fast, especially for working alone in the store.I’ll definitely be shopping in store more frequently because she was so helpful and fun to talk games with. I work not even five minutes away. Thanks again Cylee!
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October 2023 by Tyler
Terrible experience ordering a game online for pickup.When I tried to cancel my pickup order, I was notified my game had already been picked up. With pickup instructions claiming they require an I.D. I'm not sure how that's possible...Whether it's an employee stealing or pure negligence of giving out the game without checking indetification, BEWARE ordering any items for pickup at this store and possibly any GameStop. Luckily this is over a game and not a PS5 or Xbox Series X.I'm currently escalating a ticket with the GameStop district manager and pursuing a police report.
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July 2023 by Christina H
Caleb is pretentious and terrible at his job. There was a line of 10 people in the store all waiting patiently while he talked to someone for at least 20 minutes. Someone finally said something and he proceeded to check him out and we were able to get through the line and leave. What should have been a 5 min transaction turned into 45 mins of waiting and listening to this guy talk about nothing.
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June 2023 by Gary Smith
Showed up at 10 am Friday 6/9/2023 and doors were still not open at 10:15a hours on door state 10:00 am opening time
