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April 2024 by Luci Miller
I want to commend Tom in your pharmacy department at CVS on Clark and Honore (#5211?) in Sarasota. That pharmacy did not have my prescription in stock and said they had to order it. That sent me in a panic. I needed it the following day.To my relief Tom chased it down in another CVS store where it was in stock. You're lucky to have an employee that will go the extra mile for your customers. Thanks Tom.Luci Miller
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February 2024 by Robert Berkeley
The people who work there are very helpful but the men’s section for shaving and hair etc. looks like a backwater and the prices for razor blades are out of this world.
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January 2024 by Kristin Williams
This pharmacy definitely gets 5 stars from little old me. I am not a picky person and rarely complain. I had a bad experience with a generic drug and told this pharmacy about it. They found an alternative, called me to discuss, and filled it promptly. Thank you Tom and the crew for your patience and excellent service. Your willingness to go the extra mile for me made a huge difference in my quality of life.
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December 2023 by Searea Miller
After a long hour and the absolute worst experience I’ve ever had in the 15 years that I’ve been a CVS customer (at the Fruitville/Honore CVS,) I found that this CVS at Clark/Honore was still open! I quickly rushed over, hoping that they would have the medicine my daughter needed. There were two gentlemen behind the pharmacy counter (I think their names were Thomas and Omid), they greeted me with concern, a smile, an apology and quickly offered to help before I was even able to finish my rant about my experience at the other CVS. I was in and out within less than 5 minutes, with the medication I needed - and a smile! I couldn’t have asked for better customer service!! Thank you both, so very much for being exceptional and informative!
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October 2023 by cupcardriver
The policies recently instituted (leave messages) by CVS are completely opposite patient care. left a message yesterday, of course they never returned the call. Tried 24hrs later and got a similar runaround. Tried going through the provider line to get info, the punk clerk hung up on me!!!!! Went to the store to find out, turns out the med is unobtainium and no idea when. Had they returned my call from yesterday I could have worked on it yesterday. The parasite punk actually taunted me upon leaving the store. Just shows CVS doesn't give a damn about patient care, being recently post op. The normal pharmacist who is amazing, was away this week. If I wanted the jab, they'd have jumped over the counter. Sad state of affairs.
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September 2023 by Indya Liverpool
I shop at the cvs a few times per week.The manager and consistent workers know my face and my little one when she is with me. I am disappointed this Friday morning, that female employee that was stocking products didn't even acknowledge my presence yet she went out of her way to ask a younger shopper that just walked into the store, if she needed help. I left with two bags and was in the store , practically the only customer almost for at least 15minutes. She was down the same aisles as me a few times. I guess she only speaks when she feels like it. I take a course in ethics but annually and her customer service skills needs a tune up. I give four starts because the pharmacist team (most not all) and the manager are Genuinely nice.I just think she shouldn't assist anyone at all if she picks and chooses who she thinks can use help and not. I wouldn't dare treat my clients as such.
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September 2023 by Diane C.
This has got to be the worst run CVS.Every time I try to speak to the pharmacy dept they keep me on hold forever and then hang up.It happened a few weeks ago and I was hung up on 3 times.The fourth time I was on hold for at least twenty minutes.Then someone picked up and hung up.My husband called before to get information on his prescription and was holding a few minutes then someone hung up.My husband spoke to a regional manager over a week ago and he said he would speak to the mangers of the store but that obviously didn't happen.Never had an issue in NY or when I lived in a different town in Florida.This store is the worst.
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August 2023 by Robin Klingler
Staff member Ellen is the description of service with a smile. She's great!
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August 2023 by Klaus Efied
Good luck getting anyone on the phone.Good luck getting answers to pharmaceutical questions
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June 2023 by JR Payne
Friendly staff and all items are always stocked. Great experience.
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May 2023 by ashley guzman
Ellen at the front and chris in the pharmacy were both incredibly nice and so helpful. Ellen helped me sign up for the CVS program. Chris helped me transfer and fill my prescription. I very much wish I lived closer to this location because I would make this my home store.Thank you both so much for everything you helped me with today!
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February 2023 by Janna Reid
We had a great experience speaking with Julie at the pharmacy. She was extremely helpful and friendly. The time she took to offer options and information was so greatly appreciated, thank you Julie!
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February 2023 by Janna Corey
We had a great experience speaking with Julie at the pharmacy. She was extremely helpful and friendly. The time she took to offer options and information was so greatly appreciated, thank you Julie!
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January 2023 by Catherine Dente
The CVS at Clark and Honore is our favorite pharmacy. I especially want to recognize an employee named Ellen. She is so pleasant and helpful.
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November 2022 by John Montoya
Wonderful shopping experience and service. All items in stock.
