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May 2024 by Brandie Dahlberg
"Gretchen provided exceptional assistance today! Her expertise and patience made the process of switching data over to my new phone a breeze. She went above and beyond to ensure that everything was set up perfectly and took the time to answer all of my questions with clarity and kindness. Her professionalism and friendly demeanor made the entire experience enjoyable. I highly recommend Gretchen to anyone seeking outstanding customer service. Thank you, Gretchen, for your outstanding support!
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April 2024 by Scott Mondro
Not great!
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April 2024 by Jimmenson François
Not bad
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March 2024 by Marc Katsanos
The absolute worst phone service I've ever had canceled before I was even part of it for a month garbage garbage garbage metropcs's way to go
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January 2024 by Gayle Fedrowitz
Just upgraded my phone at the Bee Ridge store with Whitley. It was a great experience. She explained the different phones and took the time to transfer my data to my new phone and show me how it worked. Wonderful customer service!
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July 2023 by Frank Uribe
Excellent
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June 2023 by Liuber Ojeda
Fast and good service
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June 2023 by Josh Cuba
My experience was the worst but the worst to the point that they called the police just for asking the name of the person who was serving us, he treated us quite badly, his name is Chris and he is very racist
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June 2023 by Kelli Ayala
Hello, good afternoon, I wanted to share my experience in that store. The truth is, the person who serves Hispanics does not serve Hispanics well. He is racist. I think that as a customer, I do not deserve that treatment, nor does anyone else. I went to make my payment and he asked me for my ID and then So that I wouldn't make my payment, he told me that he didn't have change and that he thought that he told another person the same thing on another occasion.
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June 2023 by Mari Romero
The person who attends the store treats the customers very badly. The truth is, I had a very bad experience when I went to pay for my phone and other people have also complained about that store. The person who attends them treats them very badly.
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June 2023 by TeixeiraFortes Fortes
Terrible attendance
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February 2023 by Tim McDonald
Waited on quickly, pleasantly and knowable.
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November 2022 by Andrew
Wasnt expecting to switch so fast (same phone with metro for 6yrs) but the lady was super nice and stayed late after hours to finish everything. Decent selection of functioning Galaxys on display which is nice. Anna is super awesome!
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August 2022 by Linda P.
The absolute worst customer service ever. Trying to switch phones and kept telling us phone was locked. It wasn't if you tried to explain what was going on he started yelling at you. Lazy and incompetent doesn't begin to describe the employee Chris working at this store this morning. Will never return to this store again.
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June 2022 by V Arroz
Very knowledgeable about the services they provide. Great customer service as well.
