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October 2023 by Gregoria rossini
They have always treated us very well, especially YADIRA, she is very kind.
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July 2023 by Jamie Dean
The staff was very helpful with canceling a line on my account
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January 2023 by Paulsson James
The lady was not able to help me resolve my issues w my phone. So either i am keeping my phone w its issues. Or upgrade in the future
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December 2021 by Julia Lozoya
Always bad customer service makes me not want to go to that store every time I go. I've gone twice to try and get a new line and the lady's working there have very bad customer service. Yester lady I went and it is my last time I go.they told me they were closed when I got there around 6 pm. The store isn't supposed to close till around 9 to 10 pm.i need up just going to metro pcs
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November 2021 by Shayne “Shorty” Roberts
Nice ppl work here and they always help me with my phone. There's one feature on my phone that I love doing Aditup, it saves money on my phone bill.
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November 2021 by Pedro Alarcon
Angel is awesome, great customer service. A pleasure to do business with.
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February 2021 by John Gydosh
She was excellent, very knowledgeable.
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July 2020 by Stacy Zenteno
Horacio the manager was a great help getting our phones. He is great at multi-tasking! He is very efficient and friendly. I always recommend my family and friends to come see him!Thanks for the help!Someone give this dude a raise!! ??????
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June 2020 by Michelle Switzer
Seems I became a customer here ... and I needed to change my due date and I was hung up on. Prorated amounts? and horrible customer service. Had I known this I would be the case I'd have never done away with metro after 5 yrs.
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May 2020 by Maribel Bautista
Very bad customer service a lady that speaks spanish they have to train them better. I went there for help and they told me we are just here to sell phones not to help. WHAT ABOUT CUSTOMER SERVICE? At least try to see what’s wrong with my phone no just tell me to buy a new one. Be humble, some people don’t know the same as you about phones.
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February 2020 by Svetlana
Excellent experience was provided by Horacio. He was professional, knowledgeable, patient , friendly and very helpful.
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February 2020 by Bryce Cook
Very good customer relation,lady was very helpfull and very good knowable about product,will keep stopping at shop
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April 2019 by Arathulen1 Arathulen1
I wanted to compliment the Manager and Yound women that helped me transfer lines with ease. They were prompt and courteous. I walked away very pleases with my overall experience
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April 2019 by Glenn Gifford
Friendly, Knowledgeable, Helpful, Making the whole experience fun, informative from start to finish . Thank you everyone all your help and knowagle of the products and plans you all have to offer. Turly y'all need a raise.
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March 2019 by Lucy Johnson
High praise for manager. Very helpful and patient, answering my questions and showing me how my phone actually works for me. I am a senior lady, not adept at using a smart phone, recently switched from flip phone. Thanks to him, I would recommend cricket for his customer service along with reasonable cost.
