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June 2024 by Sebastian
Do not go here by any means even last resort. I made the mistake of taking my car here for a simple repair and ended up spending the entire day twiddling my thumbs. They didn’t start work on my car until 2 hours after I had arrived for my appointment. Service is subpar management is non existent and customer service is no one to be seen. Have a wonderful day Costco
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June 2024 by Sebastian Kepecz
Set my appointment expecting to come in and be able to drop my car off and have the work done but after 2 hours of waiting my car hasn’t even been driven into bay by a technician. I would recommend any other tire place in the state for you to save your time and your mental health.
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June 2024 by TrickHour Gaming
Love Costco but they do NOT pick up their phones.. I have called 5 times no pick up!
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May 2024 by Jay Schrock
Can’t beat the price or the continued service - ordering tires can be a a few days but price is best and they will balance tire rotation every five thousand miles until it is time for new tires from COSTCO
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May 2024 by robert parra
Good follow-up on new tires
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April 2024 by Bill McCartney
Just had my tires rebalanced because the tire weights were falling off. Found two in the garage floor. Sarasota Tire Center did the rebalancing, which also sold me the tires 3000 miles ago. When I returned to pick up my vehicle, the lot attended jacked up my seat, adjusted the mirrors, and turned my XM radio to heavy metal band. There's no reason for this harassment when the vehicle is only driven in the parking lot 20 feet away!
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March 2024 by Dave Vernon
Went for a tire rotation appointment. 6 people in line to check in. One employee working. Went outside and called a Firestone Store after 7 minutes watching the first guys struggle to get checked it. Drove to the Firestone store, no wait, it’s done.
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February 2024 by rodica vasilescu
Time and time again Millions of stars for their outstanding service! Clayton went beyond and above to help with an urgent situation. I appreciate his professionalism, kindness and impeccable customer service delivery. Thank you and thank you!
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February 2024 by Alessandra Lucente
Very honest! Able to repair my tire while Firestone told me was not possible. Friendly staff too!
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February 2024 by Masift
I called and asked if they would swap my rims on my car. They said yes, quoted me a price, and booked me an appointment. I told the person over the phone exactly what I had, they confirmed this was ok. I had to take a little time away from my work to make my appointment only to get there and be told they won't do the work if I didn't buy the tires or wheels from costco.Indicative of poor management and training practices. The technicians I've worked with and spoken to at this location in the past are great, but unfortunately the people who answer the phone and book appointments don't know what they're doing.
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February 2024 by Jared Weisblatt
Refused to patch my tire because of the brand new screw was in center tread
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January 2024 by Lynne Winlow
I have great confidence in COSTCO Tire Center but what would be really useful would be an email address for the Tire Center so that I can get easy quotes on future work. Just enter it along with the phone number that appears on the website. Thx.
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December 2023 by Polina Goldenberg
The worst staff and service. I hope to never buy tires from them again and would prefer to never ever shop at Costco at all. They are lazy stupid and incompetent. Zero stars is what they deserve. If not 100 negative stars. A real dump full of jerks.
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August 2023 by Susan Rich
Great service!
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August 2023 by Howard McPherson
Always awesome
