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June 2024 by Shawna Collier
Beware ! This furniture store is a fraud! I purchased a 10,000 dollar sectional and matching chair from them 2 years ago they convinced me to buy the warranty which was a protection for 5 years. I have submitted a claim to have the back of my sectional repaired and have been battling for 4 months to get someone to fix it I finally get a email from the warranty company they use and they have denied the claim due to me not submitting the claim in ample time . I’m so very angry and upset the sectional was sold to me as a leather sectional and it’s fake leather . This warranty they push you in to buying is totally a fraud they take your money make promises and do not repair anything . I will never shop at Bear Furniture again and I suggest nobody does . Please go someplace else they are a rip off.As of 4/16/2024 this store has not reached out to take care of anything I think there response below is a joke !! I will update every week until I get some resolutionAs of 05/09/24I still have yet to have a conversation with the store to resolve my issue with my furniture. I guess there responses to unhappy people is in line with the warranty they sale !! BuyerBeware !!!As of 06/02/2024They reached out to me by phone about 2 weeks ago her name was Susan she was from there HR department I went thru the whole situation with her and she told me to give her a couple days and she would be back in touch still waiting with no resolution. I’m so frustrated at this point this whole situation started back in January it’s been 6 months with no end in site. Buyer beware of who you’re doing business with as this is not a reputable company.
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June 2024 by Tom Loop
Delivery was great! In and out quickly. DresserWas in perfect shape.
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June 2024 by Sally Hinkel
Our experience in the store was wonderful. Our salesman stayed w/ us thru the whole process from beginning to end. He was knowledgeable, attentive, humorous…just delightful. The 2 men who came to deliver were careful and aware of our needs.
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May 2024 by Linda Keiffer
Did not receive coffee table as promised. Called store and told it was damaged at warehouse but no one was considerate enough to contact me. Now have to wait another 5-6 weeks. Delivery people not very friendly or helpful. I’m done with Baer’s
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May 2024 by Marilyn Wilhm
Daryll is the BEST! Easy going, no pressure, knowledgeable and definitely has your best interest at hand. He was a delight to work with.
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May 2024 by John Thackray
Just fine
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May 2024 by Jennifer Rodgers
Rick Storey has helped me chose/decorate- with the most perfect choices- for over 11 years- just two weeks ago I reached out to him again to help me furnish a vacation condo. He CAME, took photos, measured and immediately had great ideas! He’s friendly, professional and will not “over sell” to you- he’s the best of the BEST!
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May 2024 by Robert Linz
Darryl Lewis was a pleasure to deal with.
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May 2024 by eric kingsley
Great prices and service! Purchased coffee table and end table for our living room.
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May 2024 by Kevin White
Update: we went back and bought two new couches from Susan. We love them and just like before very happy with their admin team and delivery.Baer’s has a huge Selection of furniture. Susan, our sales person in Sarasota was superb at showing us our options. We bought the furniture for a home 5 hours from their nearest store and Susan and the logistics team arranged delivery at a reasonable cost. When we had to change the date as our daughter was having her baby they found a way to move the delivery at another time just a week later.I was impressed with the three man delivery crew who had to back their truck a block down our narrow street. So was my neighbor who always assists with getting trucks in and out of our tight little neighborhood. Those guys were cheerful and efficient and were very careful navigating our staircase with very heavy furniture.I just wish Baer’s had a store here in the Florida panhandle.
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May 2024 by Kay Pierson
Daryl provides great advice - he knew the perfect piece for us! Great white glove delivery as promised!
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May 2024 by Karen LaCount
Furniture looked even better than in the store. Delivery/set up persons were friendly, professional and did an outstanding job! Very pleased.
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May 2024 by Rich Robbins
We had a very good experience. The salesman was very helpful without being pushy. Alway there to answer our questions but allowed us our space to talk privately. They also had a very good selection of the specific piece we were looking for. They even showed us more options we didn't even know existed! The sale was amazing, so the prices were great! Yes... we'll go back!
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May 2024 by Stu Slattery
Price , quality and on time delivery.
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May 2024 by Renetta Williams
I’m very happy with my purchase. I selected the set based on what I was interested in and Internet photos.Laura, was wonderful as a salesperson. She worked with me while I was trying to work and purchase the set because there were only 2 left.Delivery information was accurate and I was kept up to date. Delivery time frame was accurate. Having just moved; the delivery staff were a dream in comparison to my movers. I purchased from Baer’s when I lived in another city where they have a store. I have never been disappointed.
