-
February 2024 by Babiche S.
I had incredible service when I visited this store with Frankie and his staff. I replaced my iPad and watch and ordered a new iPhone 15. The data transfer to my new iPad was seamless and I got good value for the trade in items. When I received my new iPhone, Frankie handled the transfer of data just as quickly as possible gave me lots of time to ask questions. I will return to this store to work with Frankie anytime rather than the local store 15 minutes closer. The customer service is wonderful.
-
January 2024 by Deja DuBose
Frankie was really nice. He fixed the problem with my phone and got me in & out shortly with no issues!
-
January 2024 by jesus cruz
Daniel was great.he took care of me and had my service back on after I went to the store on Cortez road and they had messed up my plan.
-
January 2024 by frankie figgz
The best store in Sarasota. See Tom Frank or Daniel
-
January 2024 by Tom Fleming
The best store I ever been to hands-down Service is wonderful see Frankie he saved me money and made me want to stay when I wanted to switch to T-Mobile. It’s just so much easier going to the store and dealing with great people.
-
January 2024 by Vicki Huber
Dealt with Frankie and Tom. They are the best
-
January 2024 by rhaniryle _ (rhaniryle_)
I love this store so much! Frankie & Daniel are the absolute best!! Set me up with a 15 Pro and had me walking out with the best deal!Thank you so much to them for everything!! ❤️?
-
January 2024 by Pretty Girl
If you go to this location please do not deal with Frankie! First & foremost he added a iPad to our plan that was another customers after rudely interrupting and rushing us away from Daniel! Instead of taking his time and making sure what he was doing was on the right plan he was rushing and trying to hurry up and get ppl out of the store. Once found out I had to go back to the store multiple times to get corrected. Then one day they closed at 7 I arrived @6:48 the door was locked he sat in there with 2 ppl laughing when all I was trying to do was drop off the trade in, he is the worst manager I've ever dealt with working from AT&T will not ever come back to this location!
-
January 2024 by Alexandry Alves
Frankie was very attentive in attending to me and helped me quickly with my problem
-
January 2024 by Caimyn Harpold
I recently switched to AT&T 3 days into having my phone and it stopped having service. I couldn’t call, text, couldn’t use my maps or internet. I went into this location for help and waited for my turn when one of the employees came up to me he had me enter my phone number into the iPad he looked at the account and asked if I knew who it was (it was my husband on the primary)He said unless he was there in the store he wouldn’t help me. My husband is a surgeon he doesn’t have time to sit in an AT&T store for something that is their mistake. They offered no apology. No offer of any other solution the employee, Daniel, just walked away with his iPad and began helping another customer.I left the store without a working phone or any other solution at 9 months pregnant for something they messed up on. Frankie and Daniel are rude salesman who have no intention of helping a customer they just want to sell you a phone that doesn’t work to get their checks. Give your business to someone else.
-
January 2024 by Pete Ronzio
Quick service, the MOST knowledgeable salesperson I’ve ever met, explained everything in great detail, if your anywhere near this place go see Daniel.You won’t regret it.
-
January 2024 by Daily Spence
Frankie was awesome! Amazing customer service. Highly trained professional and backs it up. I will be sending everyone I can to him, he was very tentative and able to take care of multiple people at once. I was thoroughly impressed and glad I switched to AT&T.
-
January 2024 by fabiola zavala
Frankie and Daniel were really helpful , really funny and nice & made me feel comfortable about me ordering my phone , recommend this store !! :)
-
January 2024 by Diane M
Super service. Daniel is great, knowledgeable very helpful. Don’t bother with the iPhone store, you’ll get better service here.
-
December 2023 by Mlem M.
They told me if i buy the sceen protected with $45,if it broke i can change it free the next time. When i come back they charge me $10 how ridiculous .And it broke again not until 1 month.Bad quality and lie