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October 2023 by joe freeland
This company did not show up for the appointment and was unresponsive to this point. Cost me money and time I did not have. Would not recommend this company.
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October 2022 by Peggy Barnes
A AA FLAT RATE MOVING moved me from Florida to Denver. I have moved several times in my lifetime. I have never had an experience like the one with Victor .He was so professional. He kept me in the loop while in transit. He and the young men that loaded and unloaded me were extremely polite and careful with my things. Should I ever move again I would ask for. Victor.
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September 2022 by Christopher Forrest
AVOID! We are in the middle of a local move right now with this company and what should have been a one day move has been stretched out into three days. They are trying to charge us literally four times what it should have cost. I am a trial lawyer and unfortunately it looks like we will be headed to court.
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September 2022 by Christopher Forrest
AVOID! We had a terrible experience with AAA “flat rate” Moving Company. Do yourself a favor and hire literally any other moving company in the area. Just awful.
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September 2022 by Christopher F.
AVOID! We had a terrible experience with this company and it's owner Jack Wallace. Literally any other moving company in the area is a better choice. Do yourself a favor and avoid this company at all costs.
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April 2022 by Cin Rem
I highly recommend AAA. I can't say enough good about the services they provided. They arrived on time, carefully covered my furniture and delivered it in perfect condition. The gentlemen that conducted the move were professional, courteous and friendly. Use AAA if you want to be 100% satisfied with your mover.
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February 2022 by Thomas H.
If I could give this company zero stars I would. There really isn't any to hire them. If you would like specifics call me 973-216-8886
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January 2022 by Madelyn Dunn
Fred, Nick and Robert handled our move with expert care! Such a smooth, organized and timely transition from one location to the next.Careful detail with wrapping our furniture and belongings... they did an excellent job and we would highly recommend AAA Flat Rate Moving Company to anyone.
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October 2021 by Danny Roberto
SCAM. DO NOT USE THIS COMPANY. HORRIBLE. ZERO PROFESSIONALS. Worst experience I’ve ever had maybe in my life. Not only did they not communicate my move, they messed up EVERYTHING. They got the dates wrong, they moved stuff out of my storage unit WITHOUT confirming with me. They damaged personal property worth $25k, and offered to reimburse me of $200. They have NOT sent the $200. I called the company a total of 96 times and the claims department hasn’t answered ONE. Their voicemail is also conveniently full. If I could give -10 stars I would. Biggest scam.
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October 2021 by Jim LaRosa
I have used them for two moves. I would highly recommend them. The Movers were professional, ready to accommodate my requests, and really pleasant to work with.
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August 2021 by Ryan Adamson
Always a 5 star experience with their team. Polite, professional and timely in all of their services.
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July 2021 by Pamela Line
We dreaded the move but once the movers showed up, and on time, the Rob and Rodney did an amazing job. No 'challenge' was beyond their ability to 'get it done.' The rate quoted was what it ended up being. The timeline they gave us of @ 3 hours was right on. I would definitely recommend this AAA Flat rate.
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June 2021 by paul robarts
RIP OFF ARTISTS!!! STAY AWAY. We had an absolutely HORRIBLE experience with Jack Wallace and AAA Flat Rate Movers! We hired Jack and his team for a whole house long-distance move. For long distance moves, he is tied in with Arpin / Wheaton Van Lines, a third party vendor. They showed up with 4 movers / helpers which only 2 really had any professional experience. They damaged almost $12,000 in furniture, dragged a California king mattress unwrapped across the sidewalk and lawn, could not professionally pack and load a 52 ft. trailer after 8 hours. Then, had to come back the NEXT day for 6 hrs. in a DIFFERENT truck to finish and then re-loaded / re-packed everything in one truck on the THIRD day combined with other peoples belongings. We were originally quoted $6,800 for 11,000 lbs. move because he likes to "over estimate" so there are no surprises but then AAA Flat Rate charged our card for $10,621.00 because some how we gained almost another 7,000 pds. mysteriously from one state to another---hmmm?? Absolutely no way!! But again, if your movers do not know how to load and pack and you end up finding other peoples belongings when you unpack, then you would have more weight added. This is just the abbreviated version of the whole story, but there is so, so much more to tell! Also note, Nicole, the office manager, filters all the calls and Jack is always conveniently "away from the office." Dozens of phone messages and e-mails have yet to be returned since Jan. 2021--still waiting and not holding my breath for a response anytime soon. This is just another "bait and switch" moving company / story that this industry is known for and Jack Wallace and AAA live up to that. No effort was ever made on their behalf to help ease the pain or offer assistance to remedy the situation. We have given them months and many opportunities to make things right but.... they just ignored us. Also note, that the moving industry is not federally regulated so this is how none of them are never held accountable. Thankfully, we are gaining some traction with many of the local and national media outlets, and their investigative reporters, who are taking quite an interest in taking a close look at Jack Wallace/AAA Flat Rate and the moving industry in general. In closing, if you are looking to move.. LOOK ELSEWHERE!!!
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May 2021 by A G Berley
Very pleased with AAA movers. Arrived right on time and worked very efficiently to move us out of our old condo and into the new one. Very professional. Had all the extra gear needed to wrap and protect our furnishings. Very polite and accomodating in placing the furniture in the proper places on the move in.
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April 2021 by Drew Solnoki
I've used AAA three times in the last 4 months and they were outstanding. They provided professional quality work at a reasonable price. The movers are true gentlemen and take pride in their work.
