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August 2024 by Whitney Quin
I’ve been trying to get someone on the phone at this bank and no one picks up. I am simply trying to notarize a document. Hope to hear from someone soon.
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June 2024 by Devin Walkley
Called in and made an appointment a week ago. Show up and they don’t have it. Manager will not come out after 20 minutes to look it up. I just hear him in the back say “if he doesn’t have a confirmation then to bad” unbelievable!!
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March 2024 by Zachary Ferrulli
The staff is wonderful, but never enough tellers.
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February 2024 by Kasey Caldwell
Tried to call numerous times. No way to ahold of anyone at this branch. Great way to get new customers :/
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December 2023 by Mindy Dugas
This branch is completely unequip to deal with the number of customers it has. There is always only 1 poor teller at the front while several people sit in the back staring at the wall unable to help. Clearly the tellers gets stressed out and leave, because the next time I go in, there is someone new. They are extremely quick to rush and lock the door exactly at 4 so no new customers walk in. What happen to 9 to 5? This bank has poor management overall and needs desperate help. I do plan on moving all of our business accounts to a different bank as soon as possible. I just don't think Wells Fargo has the capabilities and customer service as other banks I've used.
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December 2023 by DIRH77
If you have a Hispanic face, don't come to this bank, because the teller at Name Blessie looks at you like a weirdo. I asked for a banker to help me and he told me in a very bad and rude manner that they couldn't help me and didn't even tell me why. very poorly educated to have a Hispanic face, very bad experience, better go to destin there if they are nice, never answer the fone no where to place complaints
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November 2023 by meng liu
I went to another bank on Monday, but they were at the front desk, they said it was their job, he spent 1:30 hours helping me deal with this, you need to re-manage the bank manager of this store, many people have complained . Thanks
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November 2023 by qin ou
I was very angry. The manager here has a very bad attitude. Already told him I called the bank online. We need to come to their office and have them call. He had to stop. We have to do it ourselves. Then we fight ourselves. online customer service must make them call. He just left it to someone else. I want the company to have a new manager. Very bad。very bad man
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November 2023 by nancy ou
I went to another bank on Monday, but they were at the front desk, they said it was their job, he spent 1:30 hours helping me deal with this, you need to re-manage the bank manager of this store, many people have complained . Thanks
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August 2023 by Ivan Pierantoni
These people never pick up their phone and are so quick to send you to an Automated operator that has 0 answers to my questions…. Been trying to reorder my debit card that was never sent in the mail! Thank god i have my Main Bank
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August 2023 by T S
Answer your phones and stop trying to get people off the line before they even give you a question. I called today and was told by a customer service rep that couldn’t help me BEFORE I asked a question. So basically she and her job are useless. So much for opening a new account online if I can’t ask one simple question
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March 2023 by Timothy Brooks
Left name and number twice to speak with the branch manager. Never heard from anyone.
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January 2023 by John Darke
Its hit or miss here, sometimes the experience is great and sometimes it is so bad, it depends on who the branch manager is and if they are about their service or reputation. My problem recently is that they rarely answer their phone, its nearly impossible to get ahold of a banker. Frustrating
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September 2022 by Edwin Aguilar
Bad service, they are not professional, they treat people badly, especially Hispanics
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September 2022 by Rickily Terry
ATM never works, it is the only location in my area and the place is never opened.
