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December 2023 by Martha Hamilton
We love the location and Accomodations. It’s an amazing family fun getaway. Lots to do and all within safe walking distance. We’ll be back Sunset Captiva 28.Also loved Sunset Captiva 30 and 47! Perfect and charming setting. Loved the wrap around back porch on 47, the location to restaurants and shopping and beach. The extra queen bed in downstairs TV room was great too. The only concern in 47 was that the dryer would not turn off on its own once we started it. We felt like that would be dangerous if not fixed. 30 was beautiful and very well stocked in Kitchen. We were disappointed the tennis courts weren’t ready to be used after being told they were but all in all we loved everything. The beach toys chairs etc. helped make our stay perfect in all the houses.
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December 2023 by Karen Wilson
Since our condo on Sanibel is shut down due to the hurricane, we stayed in Captiva,Sunset Captiva. Very nice little community. Beach was steps away. Went to the Farmers Market and ate at the local restaurants. Many businesses are still closed but we all need to give our business to the places open. Progress is being made so be patient. Loved seeing the wildlife getting back to normal. Thanks for another great week.
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July 2023 by Constance Thompson
Clean house, great location, easy walk to beach. Rented a golf cart from Yolo and enjoyed rides around the island and able to park it and all beach items under the house.
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June 2023 by lynne dziezynski
We had a wonderful week at Sunset Captiva #12. The house was clean, roomy and very well stocked. We loved the fact that it had the same Xfinity package as we do at home and a beautiful television to go with it.Being right across from the pool, it was noisy at times with children screaming, but guess that is to be expected.The proximity to the beach was very good and the beach was beautiful.We spend a lot of time on Boca Grande and this was very close in comparison.Wishing all the Island folks the very best as they recover from Ian. We will be back!!Lynne & Dave
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June 2023 by Yaya
I DO NOT RECOMMEND THAT YOU USE THIS COMPANY TO BOOK YOUR VACATIONS. Do not confuse the beautiful breathtaking location with the quality of the service of this company. THERE ARE OTHERS such as SANIBEL SIESTA, KINGFISHER, even Airbnb THAT ARE MUCH MUCH BETTER FOR SANIBEL AND CAPTIVA.
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May 2023 by CaptainBananaPants
SOOOO elegant interior decoration was up to date VERY CLEAN love it sooo much !!
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March 2023 by Pete Hendrixson
Royal Shell treated us royally during our stay on Captiva this year. Thank you! It was good for us to be there during the repairs to Sunset Captiva. The resilience was amazing to watch. Can’t wait to see Sunset Captiva next time we come,
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March 2023 by Bruce F
Outstanding service just months after Hurricane Ian. Sunset Captiva home was beautiful as was Royal Shell`s end-to-end service...love your App and Web Site!
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March 2023 by Amanda D.
This review for the Naples location. Non-existent customer service. I am trying to book a rental a year in advance with a healthy budget and Dawn seems not to be interested. After an attempt to use their online chat feature, calls that weren't returned, and emails, she made excuses like now is not the time, we've been busy bc of the hurricane, etc. All of these are understandable, but a quick note acknowledging my attempts to communicate is really all I need. I didn't email her back within 24 hours when she was finally ready to go, and now I'm unacknowledged. I work in a service industry, my expectations are very reasonable, but your poor showing has me floored. Will take my business elsewhere.P.S. - If I was looking to buy soon would not use this company as an agent nor management company.
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September 2022 by Katherine Kemper
We had the pleasure of staying at Dolphin Cove on Captiva this summer. I really can't say enough about this stunning, private home and property. The house is pure luxury. I was very impressed by the high end furnishings and fixtures, as well as the spacious, bright design. We were incredibly comfortable here. We spent our days kayaking and paddleboarding on the channel, fishing off the pier, and swimming in the private pool. My favorite part was waking up each morning and enjoying my coffee on the veranda overlooking the water. My days started with peacefully watching the sun rise, while a variety of birds did their morning fishing. My whole family was able to truly relax at Dolphin Cove. We loved every moment and can't wait to return!
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August 2022 by Jonathan Elliott
We used Royal Shell to book our most recent trip to the island and had a fantastic stay. When we had a issue with our A/C, Kayla McCurry went above and beyond to make sure we were taken care of. We will be using them for years to come. Highly recommend!
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August 2022 by Cynthia Spiess
Point Santo D2 was amazing! We have stayed at this facility before but have to tell you that this by far has been the best unit! Very well stocked kitchen, decor is cute and we LOVED being on the ground floor with access out to the walking paths and beach! We had one issue with a remote control and Royal Shells took are of it right away! We will definitely be back!
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August 2022 by Amy Hackford
House was perfect for us. 2 families- 8 total. Location was perfect- loved being able to walk to the beach. The road along the house was busy but it didn’t bother us. We rented 4 chairs for the week from YOLO for about $75. House had a few low quality chairs and some umbrellas for use. Also had some basic sand toys and floats. Kitchen was stocked to meet our needs Altho we didn’t cook any big meals.Would have been nice if some basic cleaning supplies were in the house.
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August 2022 by Elisabeth Robertson
We enjoyed our stay on Sanibel Island in a condo managed by Royal Shell Vacations. Before we booked our condo, I emailed a question asking if an exterior screen door was able to be locked, and I never received a reply. However, we decided to book the property and are glad that we did! Text messages and emails regarding our stay were explicit and thorough. We had to contact maintenance during our stay and they were very receptive and sent someone out the same day. We stopped by their office while on the island and we found that the "welcome" center wasn't all that welcoming and as a result, we left without inquiring about properties as we had intended. However all in all, we would book with Royal Shell again because the whole process of renting was streamlined and easy.
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August 2022 by David Pate
I have used Royal Shell for over three years for real estate purchases and rentals. Jake, Meredith and Marc are the best in the business. I have been buying and renting for years and have never experienced this level of service. I would highly recommend them to anyone interested in real estate in the Cape Coral area.
