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June 2024 by Daniel Sturtz
The team at vetco sanford are absolutely amazing. Every single time I bring my dog in they immediately remember him. They are always so friendly and loving towards him. Their customer service is always top notch and they are honest about what services are needed. Even when I forget to get refills for my dog’s allergy meds and come in last minute, they accommodate me. Never an issue and they never seem bothered when they are busy. I couldn’t be happier with their team and service. Well done!
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May 2024 by Juan Lovera
What a great service from the staff
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May 2024 by Michelle Musitano
Very happy
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May 2024 by Dee Bailey
Dr. Shaw was great with my dogs and answered every question I had. She was patient, kind and understanding. I will book another appointment with her...if I had my choice.
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April 2024 by PandaPeek
Everyone was very pleasant. There wasn’t a waiting room full of animals so it was very calming for my cat. They treated my baby like their own. The Dr. Gallagher was very reassuring about my concerns.
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April 2024 by Kristin Cohen
Vetco/Petco DOESN'T ACTUALLY CARE ABOUT YOU OR YOUR PETS!!! They don't even have a customer service department. It just gets rerouted to the location you went to. Or the absolute run around. I've been trying to get answers for a month after my last couple visits here. What started as simply trying to figure out the next steps for my dog for "allergies"has turned into something much, much more. My dog has been dealing with whatever it is for 2 years! Staff (not all members, but for sure a doctor and nurse/receptionist) were rude and nasty, clearly not wanting to help. I tried reaching out to the "customer service department" and it just goes back to the animal hospital. They advertise Dermatology, but won't do any thing past prescribing apoquil or cytopoint. They even gave the wrong medication dosage to my husband and said its fine becuase she was on the "cusp". Shes almost 60lbs now. They tried to give her a dosage that was for 10lb less. If they were unable to help, they should have just said that. But now in my experience, Petco/ Vetco Total Care Animal Hospital are just a bunch of liars. My dog hasn't even been there physically I think since November of 2023. Petco has definetly lost a customer.
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April 2024 by Melissa Bird
Excellent staff! Very glad to have them nearby to make sure my animals are healthy and happy.
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March 2024 by Krystal Jones
Dr. Gallagher was amazing with my new puppy! She answered all my questions and concerns. Highly recommend. Thank you also to Lauren you where so loving and helpful.
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March 2024 by Ciara Valentin
We looove Dr Gallagher and Julissa. Our pups Mylo and Bentley actually enjoy going to the Vet’s (that’s rare). They’re incredibly friendly and treat our babies like their own. I’m so happy we found a place where the whole family feels comfortable. Thank you for treating our babies so well.
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March 2024 by Liz Simmonds
I took my granddaughter because her kitten was sick last week, the vet didn't even touch him, I insisted that he look at his neck because he was scratching himself so much he had hurt himself and only half bent down to look at him from a distance, he didn't explain what was wrong, he didn't ask any questions, they only made a list of how much it would cost me to "cure him" two injections $179 in total. Although at first they said $149 which was what I accepted.They gave him two injections, a cone, I asked the nurse when I could take the cone out and she said she didn't know, she didn't think it would ever happen, they didn't give me a follow up appointment and here is my poor kitty a little better I think. I always thought that a veterinarian loved animals, this man definitely has no empathy for anything or anyone.
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February 2024 by Knoxville Sunshine
The front desk crew were rude, actually witnessed a elderly women asking questions. The lady at the desk was absolutely bothered. Rolling eyes.We wanted to run. Yet we needed urgent care.We went to the pups room...Absolutely shock.The veterinarian was wonderful. Very attentive.The vet tech is so empathetic.Kind.Thank you
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December 2023 by shannon buczkowski
The male vet up front and the female ver tech the took care of my pitbull was very nice and sweet however the vet that was in the office Dec 2, 2023 had a bad attitude and a negative energy about her and gave the impression that she had negative feelings towards pitbulls. My pitty growled cause he was taken in back away from his mommy and he is a scaredy cat and he hurt cause of his boo boos on his tale and back from itching from fleas and he did not like someone he did not know touching them it hurt and she acted and passed judgement like my baby was snarling and growling and trying to bite and attack and called him a aggressive dog which he absolutely is not everyone loves him and he loves almost everyone but when he feels bad energy which she has he gets scared and growls which I will say any dog does and does not matter what the breed is. So if you have any bully breed stay away from that lady also the vet tech in the back heard barking and came out like the my dog and another pit that was in waiting area viciously attacked another vet tech which never happened the were just barking and is owners had them under complete control and did not get 5 feet near each other i only gave one start cause the two good vet techs deserved a star cause those two were great
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December 2023 by Marie Fistilla
Dr. Rodriquez is excellent! The staff is very friendly and caring.
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November 2023 by Titi De Jesus
The employees were very polite and friendly. Dr. Rodriguez was great and explain everything without been in a hurry. My dog didn’t get ansious and even ate a treat. I will be back to this facility.
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October 2023 by Bub Count
Thrive saved our Nikki's life and the people may as well have been family. They are also the most affordable Veterinarian in the area. I can say that definitively after doing the legwork myself. Thank you.PUpdate: Nikki crossed the Rainbow Bridge last year, she contracted an aggressive cancer. Thrive gave us a lot more time with our precious Nikki, and we still go there with her sister. God bless. ??
