Publix at Lake Forest is a clean, well-stocked supermarket offering groceries, a deli, bakery, and seafood section. The store is noted for its logical layout, which customers find easier to navigate than some other locations, avoiding the need to go in circles. While some find the store smaller and more cramped than average, it maintains a clean appearance and typically offers easy parking. The staff receives consistent praise for being extremely friendly, knowledgeable, and compassionate, with employees often greeting customers throughout the store. The pharmacy provides patient counseling, immunizations, and health screenings. Customer service is highlighted as great, with staff going out of their way to help, including assisting with reusable bags and offering help to cars. Specific departments, like the seafood station, are noted for high quality and friendly service. Customers appreciate the regular sales and deals, along with special offerings like $5 sushi Wednesdays. The store features self-checkout and free parking. Overall, it is described as a friendly, clean, and convenient location with a helpful staff that encourages loyalty.
This pharmacy is extremely untrustworthy. The staff is incredibly rude, and one of them even stole a prescription and blamed it on me. Someone needs to thoroughly review their work here.
September 2025
Went to go pickup my prescription for an ear infection and Natalie had a horrible attitude and was ridiculously rude and lazy.
January 2024
Clean store with nice employees. Deli is great. Grab Pub Subs from here all the time and also chicken tenders, potato wedges, and try the Marci gras wings!
