Harbor Freight Tools is known as America's #1 Tool Store, with over 1500 locations across the country. It offers a wide range of tools and equipment, including automotive, air, power tools, storage, outdoor power equipment, generators, welding supplies, shop equipment, and hand tools, all at great prices. The store attracts more than 75 million customers who come for quality tools at unbeatable values. Many reviews praise the helpful, friendly, and knowledgeable staff, with some stores being well-managed and offering excellent customer service. Customers appreciate the variety of tools, from small hand tools to large tool chests, and find that some tools, even from off-brand lines, can rival top brands in quality and durability. Deals and coupons are also a highlight, with shoppers often getting free items or significant discounts. However, some reviews mention issues with certain staff members or managers, noting that while most employees are helpful, a manager at one location was perceived as rude and resistant to honoring deals. Overall, Harbor Freight is viewed as a good place for value-priced tools, with a friendly atmosphere and ample parking. Customers recommend reading reviews and exploring the store for surprising finds, trusting that with some patience, the store offers quality tools at a fraction of the cost of name brands.