FAIRWINDS Credit Union’s Lake Forest branch in Sanford offers a wide range of products and services, including night drop, a full-service lobby, credit card services, credit offers, and credit counseling. Customers praise the branch for its friendly and professional staff, highlighting employees like Chris H., Colleen Costello, and Karol Hudson for their helpfulness, patience, and dedication. Many mention the caring nature of staff members such as Neri Soto and Marie, who go above and beyond to assist clients with their financial needs. Since relocating from Chicagoland, customers have valued the convenient location and the warm, personalized service they receive. Overall, FAIRWINDS Credit Union at Lake Forest is recognized for its excellent customer service, knowledgeable staff, and commitment to helping members take steps toward financial freedom.
Colleen is incredibly helpful, friendly and personable! She offered me great recommendations, being new to Florida, treated me very well at the branch to set up my new account. Greeted me with a smile and sent me off with a smile, that’s customer service! Thank you!
February 2025
I needed help with several things and Chris H. took his time and explained and fixed everything. Hats off to Chris. Perfect example of service with a smile.
January 2025
I love my FAIRWINDS! Maria is so helpful and Melissa is new but she is cool too.