CarMax in Sanford, FL offers a large selection of used cars, trucks, and SUVs, making it easy for customers to find what they want without the hassle of haggling or pressure. The car buying process is generally straightforward and easy, with many customers praising the knowledgeable, friendly, and low-pressure sales staff. Some reviews highlight the exceptional service provided by salespeople, who work hard to meet customer needs and provide great prices. However, some customers noted that the process can be slow at times, especially when there are back office delays. Despite this, many have reported positive experiences with the support provided during their visits, including compensation for any extra wait time. In addition to buying cars, CarMax also makes selling vehicles easy, with fast and efficient evaluations that offer fair prices. Customers have expressed satisfaction with the service department as well, particularly appreciating the professional and courteous staff who handle service requests effectively. Overall, CarMax is recognized for providing a good car shopping experience, combining a wide selection of vehicles with supportive service from their team.
We were selling our car, so I went online to get an online offer. The process was super easy and fast. I set an in person appt and was greeted immediately when I arrived. The entire process took less than an hour start to finish. It was a great experience.
March 2025
Best experience I ever had and will be most definitely be coming back to this CarMax in Seminole Florida for sure
March 2025
Good experience. Our salesman was great. Totally recommend him. Knowledgeable, low pressure and supportive. The process at CarMax was too slow. We paid cash with no financing and they left us there for hours. We knew what we wanted…we committed…we signed all paperwork. They need to augment their back office services.
