New Horizon RV is a family owned and operated full-service RV facility with over 60 years of combined experience, offering sales, service, parts, and storage. Reviews consistently highlight outstanding customer service, describing the team as professional, knowledgeable, considerate, and the best of the best. The service department receives high praise for being great, with technicians noted as pleasant, personable, friendly, patient, and thorough. They expertly handle a wide range of issues, from hydraulic jacks and slide-outs to water pumps and hot water heaters, often providing solutions on absolutely no notice. Customers express deep gratitude, stating they were saved in their hour of need and were at the mercy of the nearest dealer until finding this great family-run business. The staff is commended for explaining repairs, walking owners through checks, dealing with insurance and warranty work, and offering reasonable prices. For travelers in North Central Florida needing parts or repair, this business comes highly recommended as a place where the owners and technicians truly care about customer comfort and take pride in their work.
