-
October 2023 by Gigia P.
Thank goodness my insurance has changed and I no longer need to do business with this pharmac.
-
August 2022 by Edward R.
Went to Walgreens to pick up a few items. When I walked in the store associate at the front counter - Lucas - greeted me in a surly tone making me feel not welcomed. When I brought up my items to pay for them Lucas did not acknowledge me at the counter - instead, Lucas was on his personal cell phone ignoring customers. When Lucas realized I was at the counter waiting to pay for my items he greeted me surly and verbally aggressive like I was an interruption to Lucas. Finally, Lucas told me to "have a nice day sir" very aggressively at me so that he can get back on his personal cell phone.The manager of this Walgreens needs to fire Lucas, period. Ignoring customers by being on your personal cell phone during your work shift and treating customers aggressively is not courteous customer service. As I mentioned in a message I sent to Walgreens corporate had I been the manager of that Walgreens store and saw this kind of behavior from a store associate such as Lucas I would immediately terminate the employee, no ifs, ands or buts.Walgreens needs to periodically train its store associates on proper customer service. I would consider bypassing this Walgreens until they can get their act together on proper courtesy to the customer as well as customer service.
-
June 2022 by Ronald B S.
Very poor the Pharmacist is uncaring acts as if he's annoyed if you don't like your job don't take it out on customer's phone calls are rude not a nice place
-
March 2022 by Neal S.
Awful pharmacy staff. Uncaring and bored looking. I have been literally hung up on every time I've called.
-
March 2021 by Lisa R.
The young brunette kid who works at the front registers is only friendly to younger customers. He never acknowledges us with a hello. I feel his angst. There needs to be consistency with the treatment of customers. Other than that I've had no issues with anyone else.
-
February 2021 by Elizabeth M.
I have been to this Walgreens multiple times for multiple pick ups at photos. The first couple times I came everyone was very rude but I let it go because we are in the middle of Covid and I figured maybe they are just stressed right now. I just went in there again today and still the same service. Nearly every employee besides one I've ran into has been extremely rude. Multiple times I've gone in and my order has not been ready but yet they have the audacity to give me the attitude. I'm not sure if it's understaffed or what but there definitely needs to be a better selection on who you hire. Not only that but every time I call no one seems to be answering the phones but then I will walk in five minutes later and the employees will be just standing there. After I finally have this order that is not ready I will never be ordering anything from this Walgreens again.
-
September 2020 by Mallory H.
Staff is friendly and I've always received good service. The pharmacy is always pretty quick too.
-
January 2020 by Kelsey B.
Went to the pharmacy to see if their "Advent Health" minute clinic would test me for the flu - stood at the consultation window for 20 minutes, with people behind me getting helped at the pick up window. A pickup window guest had to move over to the consult window (for some stupid reason), and they talked/consulted over me, as if I was invisible. So incredibly rude. Then when they finally asked me what I wanted, they were quick to tell me they don't offer flu testing, and provided zero help where I could go nearby for the service. Hope no one got the flu while I was standing there coughing away for 20+ minutes.
-
July 2019 by Sonya W.
Krystal at the pharmacy is great! Exceptional customer service even when swamped, discrete, and quick. Kudos for having this gem of an employee on staff!
-
June 2019 by Christin F.
DO NOT GO TO THIS CLINIC. I went in for severely swollen tonsils, to the point I couldn't even turn my neck or hardly talk and all the doctor did was give me a strep test and since I came out negative she just sent me home with nothing and to "just wait it out". Barely examined me, was super rushed. Because of her advice to wait it out, the problem got so bad that my throat pretty much closed up. Went to urgent care and they immediately knew I had a really bad abscess in my throat and I had to be sent to the hospital because of how bad it gotten. They were shocked when I told them the Walgreens doctor just sent me home with literally nothing.
-
December 2018 by Veronique S.
I have called this pharmacy 4 times now in the last hour, been on hold for at least 10 minutes each time and this last time the store manager was transferring directly to the pharmacist. The worst customer service I've experienced in a while. Sucks that you have to deal with this for better prescription prices. All this insurance crap is a scam.
-
October 2018 by Chris P.
I usually will keep my negative comments to myself except I feel compelled to let the public know about this place. This is by far the worst Walgreens pharmacy or pharmacy ever. Just read the reviews and take extreme caution if you ever decide to get your prescriptions filled here. I have only been in this area for 2 years now and I would drive way out of my way to avoid this out of control pharmacy. They will send you text and emails informing you to pick up prescriptions that you need only to get you there to inform you that you need Dr's approval on when in fact you can go right up the street and pick up at the next Walgreens right up the street. Every other Walgreens I have spoken to about this location says it is the worst one in the state (4th street and 40 ave ne St Petersburg Fla). I could go on and on about countless issues I have had at this location every time I go here. If you don't believe me, just do your research. It is quite bizarre! Run fast!! You have been warned!!!
-
September 2018 by Gail B.
Stopped on the way home to print some pictures from my phone for my new (just bought)frame. I didn't see anyone behind the photo counter, in a minute Walgreens employee come with customer, she give her previously ordered pictures and guietly dissapeared before i've asked the question (never re-appeared again). Customer told me that i can print my pictures there , in store. I wasn't sure how to use those equipment, nobody to ask, so i went to wander around the store, picked up some candy. At that time Florida's thunderstorm bedun, light blinked. When i come to the register, cashier scanned candy, i used my credit card but transaction didn't go through. I told cashier- i just used the card in another store. After couple times trying, cashier had a nerve to ask me to give my candy back!!! In front of other people!!! Without even giving me an option of other way of payment!!! Seems like this Walgreens employees have no idea about customer service, what they can or can't do to customers! I will go to CVS across the street now at any time!!!
-
August 2018 by Emily M.
This pharmacy has an issue every single time I come to refill a prescription. Either their system is down or they send me away with only 10/90 pills and I have to com back several times to get it sorted out. It's time to move my prescriptions elsewhere because it's never straightforward at this pharmacy, I recommend you avoid this pharmacy and the headaches associated with them.
-
August 2018 by Samsung T.
Ridiculous, the store & pharmacy were closed after I drove across town. All info was provided by the Walgreen's app and double checked on Google. After heading to one store the app told me the store that I was going to was closed.i was glad it informed me until that 24 hour Walgreens pharmacy and store were also closed. My normal Walgreens also listed as a 24 hour location closes at 11pm. After getting off work I just planned on drop off my prescription so it would be ready for me on my way to work in the afternoon. Apparently, they need to revaluate every store's hours and apply the correct changes. I've been using walgreens pharmacy for 5 years at least and the time I actually needed the service there wasn't a single 24 hour location open for 40 miles from my location in St..Pete. I'd understand one pharmacist calling off and the store had to close, however all 3 locations is unaccectable. Normally I do this n the day time but I wasn't able to today. I thought the convenience of have it ready so I didn't have to inconvenience myself and wake several hours earlier. Incase they are backed up or out of the medication. Since the wait ranges from 30 minutes to 2 hours sometimes. I have to Wake up and get ready work a few hours earlier then necessary. I attempted to drop it off before work but the pharmacy was out and didn't have time to go to the other one. I figured after I get off at 12-1am i have multiple 24 hour walgreens location still open Anyways I'm done venting for now.. Next time I'll be sure to call ahead, hopefully this saves someone else a long and frustrating drive around town to simply drop off a prescription.. Walgreens please update your store hours!
