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March 2023 by Google user
SENIOR CITIZENS BEWARE I was warned this pharmacy was experiencing drug shortages. Didn't think this would happen to me...then I picked up my prescriptions. The medication I take each day had been reduced from 100 to 20 with one refill. A medication I take monthly I had been prescribed 100 with one refill. I received 20 with no refills. Fortunately my Doctor referred me to another pharmacy that values their customers.
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March 2023 by Lesley Mullen
SENIOR CITIZENS BEWAREI was warned this pharmacy was experiencing drug shortages. Didn't think this would happen to me...then I picked up my prescriptions. The medication I take each day had been reduced from 100 to 20 with one refill. A medication I take monthly I had been prescribed 100 with one refill. I received 20 with no refills. Fortunately my Doctor referred me to another pharmacy that values their customers.
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February 2023 by Lesley M.
SENIOR CITIZENS Beware of This Pharmacy.I had been warned this pharmacy was experiencing a shortage in medication. I didn't think this would happen to me.I paid for a Doctors office visit to have my prescriptions refilled. I'm traveling and do not have easy access to pharmacies. I received a copy from the Doctor of the prescriptions to be filled, the amount of tablets, and the amount of refills. When I picked up my prescriptions they had reduced my daily medications without notifying me first. One medication that I take everyday the Doctor had prescribed 100 with one refill. The pharmacist gave me 20 with one refill. The other medication I was prescribed 100 with one refill the pharmacist gave me 20 with no refills. They claimed that's what the Doctor prescribed. Fortunately my Doctor sent me to another pharmacy that values their customers.
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October 2022 by Lore Perretti
Impossible asst. Rude with customer.
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July 2022 by Kim M.
The worst in service I've ever experienced. Condescending attitude and 2 WEEKS after receiving prescription....still not in. And told "Since you signed up for texts no need to come back until you get a text saying we have received it". Truly the worst ever.
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January 2022 by Kazzy Zekes
their customer service on the phone. they could be a little less patronizing and a touch nicer for starting.
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December 2021 by Eric Mcewan
Hardly ever answers the phone. Wait times are crazy.
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December 2020 by AnnMarie O'Brien
One of the cashiers, Todd, likes to patronize EMS while on duty in front of other customers, making everyone feel awkward. And saying how we don’t do anything but overcharge people for a “taxi ride”. We post here and it’s the only time we can get some water or use the bathroom between the many calls we run. I’ll be taking my business elsewhere while on duty so that I don’t need to be talked down to. We are run into the ground with 911 calls, I just wanted to buy some water. This is the third time in the last month he has done this.
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October 2020 by Robb Cossell
Quick great pharmacy. Staff has sense of humor.
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October 2019 by Pam Davis
Horrible experience with drive thru pharmacy. Took 4 trips & over 3 hours to pick up a prescription. They kept telling times me to come back & each time it wasn’t ready. Ridiculous that it takes so long!! The pharmacy clerk Jade was rude. I will never go back here ever!
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June 2019 by Jason Gullick
Can't beat a Walgreens BUT there could be a few less 😟
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November 2018 by Tommy T.
Yesterday, I went to two Walgreens stores to buy some pistachios. I had four manufacturer's coupons to use on the brand I was buying. I bought four of the items at the first store (in Saint Pete Beach) and gave the clerk the four coupons. Only two of them were accepted by the scanner and no explanation was provided as to why the other two were rejected -- nor was there any offer to manually enter the coupons -- it was the proverbial "the machine says" excuse. Rather than argue, I took the two rejected coupons to another Walgreens (the one on Central), purchased two more of the item and presented the remaining two coupons. One was accepted and one rejected. This time the clerk offered an explanation: Walgreens will no longer honor more than one identical coupon for a product in one transaction. So get this: I can purchase each item in a separate transaction and use the two coupons, but not if I purchase two together on one sales slip. I asked the clerk what the reason for this sudden change of policy was and was given nothing but a shoulder shrug. I pointed out to him that Walgreens was getting its money from the manufacturer so there was no apparent reason I could think of for this policy. But all I got was another shoulder shrug. So I purchased the items in two separate transactions and used both coupons. But Walgreens also has a sales policy that if something, for example, is on sale twp for $5, I cannot but one for $2.50. The price for one would be higher than $2.50. So if I have two coupons in that situation, the only way I could use them both at Walgreens would be to purchase would be to pay the higher single purchase price if I bought them in two separate transactions. What a customer friendly chain! And I reiterate that there is no discernible reason I can fathom for this policy, since Walgreens gets the cash for the coupons from the manufacturer whether or not the items are purchased in one sales transaction or in two. They are just aggravating their customers (and penalizing them if the item is on sale only if more than one item is purchased) for no reason apparent to me -- or offered by the clerk at the stores I visited yesterday. Compounding the customer unfriendly nature of Walgreens is their recent change in their Balance Rewards plan. In general 1,000 points could be redeemed for $1. But before November 4, if one accumulated a certain number of points, they could be redeemed at a premium. For example. 18,000 points could be redeemed for $20 (rather than $18), 30,000 points could be redeemed for $35 (rather than $30) and 40,000 points could be redeemed for $54 (rather than $40). Walgreens changed that plan effective November 4 so that no premiums would be paid on the higher level accumulations, and the maximum that could be redeemed in one transaction is 5,000 ($5). The change was retroactively effective, even to points already earned that would be eligible for the premium level point redemptions. So those customers who in good faith did accumulate those higher levels of points with the expectation of redeeming them at a premium, will not only be denied the premium but be denied the ability to even redeem those higher levels of points at their face value. They will only be able to redeem them in $5 increments. So now if a customer wants to use more than $5 in Balance rewards points, he or she must break a single transaction into parts -- for every $5 transaction, $5 in points can be redeemed. So for example, If I am purchasing four $5 items, if I purchase them in one $20 transaction, I can only use $5 in Balance rewards points. But if I break it down into four $5 transactions, I can use $20 in points ($5 for each transaction). The cumulative effect of the Balance Rewards changes and the manufacturer's coupons policy change is that now a customer must not only break the transaction into $5 or less increments (to make maximum us of points) but into separate item increments (to make maximum use of coupons). What utter nonsense. There are going to be a lot of long li
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September 2018 by Steve L.
Store #3428 Pharmacy I was promised a rx pickup time, not ready, promised another time, not ready. Third trip to pickup... still not ready. Go to the end of the drive through line behind 8 cars. You should not make promises you cannot keep! I don't have time for this dysfunctional service! Who is going to pay for my wasted time and gas?
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May 2018 by Marni W.
Nicest employees around. Just wish they were open 24 hours. Pretty good selection of items for a small store.
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February 2018 by Mark Kortvely
My Father loves this Pharmacy. Lamont the Pharmacist treats him like family and is always there to help. My only gripe is that this store needs to get the electric cart back. It's a long walk to the back of the store for Dad.
