-
October 2024 by Dominic Albanese
Deion and Logan were fantastic in assisting me with converting my work account phone over to a personal phone. They took their time and was very thorough I highly recommend this team
-
October 2024 by Andrew Marsella
The manager, Logan, and the other associate, Deion, really went above and beyond to get me internet ASAP. Fast, easy, honest
-
October 2024 by Kim Kitchen
Logon and Deion are the perfect team. They areally extremely knowledgeable, efficient and so friendly. They Jo above and beyond?. I would highly recommend this Verizon store because these 2 gentleman are awesome. 10 stars!!!
-
July 2024 by Margaret Ballou
Danial was great thank you
-
June 2024 by Debbie Maisack
Your bills are way too high! I found a new company that charges close to half the price that you do!
-
June 2024 by Tea B
Daniel took no accountability for his micro aggression. Despite bringing it to his attention calmly several times, Daniel chose to personalize his feeling, create a hostile situation and resorted to calling the police to “remove a black woman for trespassing”, as a first line of defense w/o any threat to his safety being present. Daniel did not uphold Verizon’s basic Credo to: Make it easy for the customers to do business with him, nor by listening, anticipating and responding to the needs of this customer. Instead, Daniel was culturally insensitive, provided deplorable customer service, and irresponsibly utilized his authority. This definitely reminded me of the Jim Crow Era in the South when African Americans were provided with a completely different customer experience than others.
-
June 2024 by Deborah Gatherum
Long time Verizon customer but do not normally deal with this location. I was not there to purchase anything, but just needed help in transferring my existing data plan to my new iwatch. Must have got “Daniel” on a bad day?! He was sullen, uninterested and apparently I asked too many questions because he started to lecture me. When I told him to stop he got even more unfriendly and unhelpful. Still not even sure the situation has been remedied.
My family and I will continue to deal with the Verizon store we normally deal with on 4th Street N!!
-
May 2024 by Konrad Moszczynski
Great experience at this store! Went in grumpy and frustrated … left a happy customer!
-
April 2024 by Lloyd Colio
Everyone at the store was helpful, courteous and very knowledgeable. Transition to our new phones was smooth. A very good experience. Deion was the best.
-
March 2024 by Beth Reynolds
Needed a new phone and Verizon offered me a great deal! Deion was very helpful, complete with his presentation of options and also multi-tasked with me and two other customers, helping each of us to get new phones and plans that fit us.
-
March 2024 by Ashley Lewis
Deion was super helpful and amazing! He was a great multitasker got us in there out and quick
-
March 2024 by Deb Carson
Deion was great! So helpful and patient!
-
March 2024 by Kathryn Justice
Super excellent!!
-
March 2024 by Barbara Justice
Daniel was terrific. He helped my sister and I with patience and professionalism. Outstanding customer service.
-
March 2024 by Sherry Valiente
We had Daniel wait on us. Actually it was my best experience ever . I always dread going through the process of getting a new phone but he was so helpful and made it so easy.Verizon is lucky to have this gentleman working for them. Thank you Daniel, your great .Wish everybody gave customer service like him .
