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August 2023 by Jesse Davidson
At first , the staff was very nice. Communication was great until the end. They were late getting my vehicle back to me. Waited until Friday evening to call and say that the vehicle is ready but didn't fix everything. And of course my insurance company was closed by now. Then , when I go to pick up my vehicle, I find my garage door button on my visor broken and just sitting in my cup holder. When I asked about it, I was told that I would have to call my insurance to fix it. So they didn't fix all damage, and the damage that was fixed, only using body filler and painting only the spots, which I can see that the paint is different than the rest of the truck. Very dissatisfied with this place and will never bring it here again, and will let everyone know.
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July 2023 by Mrs Icey
Did a great job fixing my Cadillac. Only one thing I just noticed and well have to bring back for a quick fix. Other than that they did a great job and it was completed days before it was scheduled to be complete. Also did a wonderful job cleaning and vacuuming my car!
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June 2023 by Sandy Powell
I was in a accident with my friends truck.? Insurance sent us to Crash Champions. From the estimate to completion they were great! The truck looks beautiful, we were kept informed through the whole process. Highly recommend this location! Thank you everyone at Haines Rd location!
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May 2023 by Eric Ebner
My 2020 Rav4 XSE was involved in a hit and run, so I went through insurance and landed on Crash Champions (Service King) as my car repair place. I was thoroughly impressed with how friendly everyone was when I dropped my car off. I got a very good first impression and they made the entire process super straightforward. I received periodic text updates on the status of car repairs, and Crash Champions had my car completely repaired by the date they estimated it would be repaired. The quality of repairs is superb. Everything looks brand new and the paint on my front bumper matches the rest of the car, which I was super concerned about. Overall, very satisfied with my experience and will be recommending to others!Service: Body & Trim
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May 2023 by Nickolas Goodrich
Repaired my Mazda CX3 from a near total. So far it's been like new. These guys are great
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April 2023 by Kimberly Ann Cobb
It shouldn’t take 1.5 months to get parts and I shouldn’t have to hound you people to get updates on my claim. Denise needs an attitude adjustment or a new job. Do not contact me ever again, and don’t bother responding. Nothing you can say or do can remedy this.
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March 2023 by Dave Smith
Service King did a fantastic job on repairing my car in a very timely manner. It was actually finished a week less than anticipated.Service: Body & Trim
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February 2023 by Andrew Cucchiaro
The best collision repair experience I’ve ever had. They made me feel like family and updated me throughout the process. Highly recommend.Service: Body & Trim
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January 2023 by Julie Bulson
Best place ever!! So impressed from the moment I walked through the doors. Several updates on the progress by either text or phone calls and they even finished way before they quoted. I would definitely recommend this place and would use them again!Service: Body & Trim
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January 2023 by Ariana Shelton
I highly recommend Service King. They were timely when I arrived. Great communication from beginning to end and a great job on fixing my fender. You would never know anything had happened.Services: Body & Trim
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December 2022 by Celeste epstein
Don't use this place as they will not work with people who work and will not schedule appt's for Saturday drop off's--- will not return any calls and unable to speak with the site directly - un friendly
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December 2022 by Andrea Holmes
The staff was amazing to work with, the kept me informed and my car was finished ahead of time.Service: Body & Trim
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November 2022 by Kaycia Cook
Got in an accident and the insurance sent us there. When my fiancé went to pick up the car fully expecting to pay, the guy checking him out made it clear insurance had already paid and gave us a receipt saying paid.Now after 3+ months Alex called leaving a super passive aggressive message insinuating we were trying to dodge the payment. We obviously call back to pay it and of course no one answers, someone finally calls us back and we pay it. That was days ago and this morning I received ANOTHER call from Karen claiming we have an outstanding balance.Not only are they super unprofessional, they can’t even keep track of payments and this payment was over $2,400. Just go to another place.
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September 2022 by Daniel Looft
THE BEST body shop I have EVER been to hands down. It's all in their name. The best customer service with the best end result. And they update you almost daily throughout the process of your repair. I highly recommend taking your car here. You will not regret it. Also, shout out to Denise at the front desk who is super helpful and kind.Services: Body & Trim
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July 2022 by Kaycia Elaine
Got in an accident and the insurance sent us there. When my fiancé went to pick up the car fully expecting to pay, the guy checking him out made it clear insurance had already paid and gave us a receipt saying paid.Now after 3+ months Alex called leaving a super passive aggressive message insinuating we were trying to dodge the payment. We obviously call back to pay it and of course no one answers, someone finally calls us back and we pay it. That was days ago and this morning I received ANOTHER call from Karen claiming we have an outstanding balance.Not only are they super unprofessional, they can’t even keep track of payments and this payment was over $2,400. Just go to another place.
