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February 2024 by Michael M.
I didn't want to forget her name, but Juanita ( sorry if it's misspelled) is great. Had my blood drawn a whole bunch of times and somehow they always miss. She got it on the 1st try. I'm extremely grateful for her!
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February 2024 by Kiara Quinn
I wish it membered the techs name to attribute this review to her, on Dec 8th I got blood drawn, 3 vials. I'm a bit scared of needles and blood so I have to look away and focus on breathing. I felt the lil poke in, but I didn't feel a single vial swap, nor when she pulled the needle out. And I'm hyper aware of that area as it's happening usually. I looked over when she asked for me to hold my finger on the gauze, thinking she was asking me to hold the needle, horrified, but it was already out. I've never had blood drawn by a single soul who is better at it. I can't imagine you can get better than where she's at with her proficiency. I wish I could personally hire her for my quarterly blood work.
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January 2024 by Skyler Ellenburg
Quick and efficient! Kind staff and nice facility.
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January 2024 by Marijana TheQueen
Girls who work there are nice ,but …after 7 days my arms look like someone beat me. I don’t know if I should be scared?
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December 2023 by E F
This place is fantastic. Staff are friendly and its clean and well run. There's a karate studio next door so you hear all the little kids whacking the wall while you wait.
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December 2023 by Lisa B.
Wait wait wait. Then wait some more. Even if you have an appointment. Then try checking in at their self-serve kiosk/screen when you arrive, and it does not work and does not actually check you in, then they will come tell you they are having system issues and that you need to start over checking in, even though you already did the check in at the kiosk. I wasted half a day here, and eventually just left. I will go to a LabCorp or somewhere else for my blood test.
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November 2023 by Bailey Martindale
Juanita Mitchell was extremely helpful, quick & professional. She was very kind. She also got my blood draw done quickly & as painlessly as possible with just a single stick (I can be hard to get blood from).
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October 2023 by Dana Bauer
I have never had bleeding outside the needle when getting bloodwork. I don't know what the tech could have done to cause that but it was very concerning and uncomfortable. The tech yelled for help and no one came. I just sat there bleeding. I was also charged a fee, even though they accept my insurance. Never have I ever had to pay a fee. This was awful.
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September 2023 by Ashley L.
I know there are people complaining about the appointment times, how behind the staff can be at times. However, if you get in when it's not busy, book as a walk-in, you can be seen within a couple of minutes. I walked in at 12:30 PM and was seen in 10 minutes. I used to come here before Covid, but with the big changes they've made, I really love the tablets.
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July 2023 by pj fin
I come here monthly,they are great. I,ve noticed while waiting my turn,the customers are treat the phlebotomist really bad.People seem to think if you dont get them in on appointment time,the workers are not doing there jobs.Customers are rude, especially walkins.This office is always busy,with impatient customers,It seems like customers are getting more rude. These girls who work here are doing there best.I bring a book and wait to called. The people who complain should walk a day in there shoes.
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June 2023 by Taryn Vondrasek
I made an appointment online which was super easy and so was checking in when I got there! They took me one minute before my appointment and everything was super organized and clean. I had Savannah and she was AMAZING!!! So sweet and helpful throughout the whole process. She made me feel very welcomed and explained everything to me!
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May 2023 by Allen Zimmerman
Easy to make an appointment online and enter all my info in advance. Quest sent me a text right before the appointment so I could check in from my phone as soon as I arrived without having to go to the kiosk. Was taken on time and had a very polite and professional phlebotomist - Renee - who had a great sense of humor. (Tip - I had an early afternoon appointment and it wasn't crowded. They told me mornings can be super busy).
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May 2023 by Christopher Altman
Do not go here. There is noone there at a front desk to help you. You have to wait until they come out and call for someone else to interrupt them and talk to them if you need help with something. The people who are there to be helped are all angry because of the lack of a human in the front to provide service. I don't know if they are always late, but they were running late when I was there. There is also the same video playing on the TV screen over and over. I had to leave and call my doctor to let them know that I won't be going back.
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May 2023 by Kristian Snow
People pay very little to get tests done at centers like these, so it’s not going to be 10/10 service.I arrived and checked in, but had to wait 25 minutes past the appointment time (and they forgot me I think). 30 people had appointments in the hour, and they were moving it along as they could.It’s frustrating the first few times I’ve been to these centers, but it’s affordable for people with little to no insurance. So expect a bit more of a Walmart, and less of a Publix.
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May 2023 by Missy Hawk
Haven't been here for awhile, this is the 1st time I am making an appt instead of a walkin & I tried to do it online & for some reason it didn't work so then I called. I would prefer making an appt with a person, not a system, but that was all that was available. It Was during office hours. Well finally got appt booked for the next day.When I checked in, kiosk thingie said appt not found. Tried again. Same result. I was getn a little upset because there is no receptionist, etc, so when some one came out from the treatment(back) area I held the door open & said loudly -> can some1 help me? I cant check in! -> someone came out in a bit & asked my name. She told me oh yes, your appt in in the system, I recognize your name. And then she took me right back & was able to get my blood on the 1st try, which hardly ever happens with my very tiny veins.So I was very happy deciding to come here to get my lab tests done.
