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October 2024 by Myrele Sepeda Martins
Wonderful service, everyone was very friendly and affectionate with our kittens
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October 2024 by Jenn
Absolutely amazing staff! Got in quick, Moose got his updated shots, got a few treats and we were on our way. Great way to support your local clinic who does so much for the community!
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September 2024 by Josh May Rock
3rd time here 1st time my wife had brought our dog in for an ear infection and they miss labeled the meds for eyes instead of ears and the instructions where for eyes. She left a review and the owner called her apologizing and gave us credit. 2nd time was fine, and now this 3rd time went in for urinary Crystals and the 2nd ear infection and was told (even tho his ear smells and hes shaking and scratches this right ear) its not that bad just wash it out 2 times a week... this place is not good it seems like noone knows what there doing or there lazy i left a message with them and still no call back maybe there closed on labor day idk but it says online there open....
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September 2024 by Beckey Cregar
My dog Polo Donatello had dental surgery at the end of July..
I was nervous because it was his first surgery in 9yrs.
Dr Smith did an AWESOME job.
Along with ALL the wonderful ladies that work there.
I esp love Pet Pal because they are extremely affordable..
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September 2024 by kathryn smith
Took my dog here for a teeth cleaning and they removed a canine tooth. The site became infected. I called twice and asked to be seen by the vet. They said they'd call back. They didn't. So I had to take my dog to an emergency vet to get more antibiotics because it was serious. They recommended further surgery and more teeth to be removed due to the site infection. Now I'm looking at a $1500 bill to remove more teeth and clear out the infection with another vet. I was not informed this surgery could cause issues with surrounding teeth due to it being a canine tooth. I was not told after the surgery that they had any complications removing the tooth. I received no follow-up call to check on my on pup once I got him home.
ETA: The Veterinarian, Dr Bayon-Reyes, called me to apologize after I posted this review. The management said they will refund the money I paid for the cleaning and tooth removal. It doesn't fix my situation since I'm facing a huge bill to get my pup back to health and he is losing a lot more teeth, but at least it shows an effort on their part to rectify the situation. They did ask me to remove my review. Instead I added a star but will leave this here for your information. If a teeth cleaning may result in removing teeth, please take your pup some place where they can x-ray, especially if it's a canine tooth.
I do heavily support pet rescues and was bringing my dogs here because I wanted to support their efforts to support animals. So this event and posting this review has been deeply disappointing for me.
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September 2024 by Somara Williams
Great place, friendly staff. They are more cost friendly than any other place I have been to.
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September 2024 by Jace Eckerdt
I absolutely love this clinic! Dr. Smith and Dr. Bayon are extremely knowledgeable and made sure I understood the process of my cat’s surgical procedure from beginning to end! Incredible technicians here as well. They were very kind, passionate and helpful throughout my cat’s visits. I recommended this establishment to my friend as well, they were able to get her and her cat in really quickly while she was in need! The prices here are insanely reasonable compared to all other clinics in the area! Definitely great value for the price and the amount of care that went into our visits there.
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September 2024 by Maria
Pet Pal is always amazing with my pets, been going there for over 10 years, the Drs and staff are always beyond helpful.
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August 2024 by A Truehart
Staff was efficient. We all had a good experience. Thankyou.
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August 2024 by Olivia Kunert
This place is so affordable and kind.
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August 2024 by Christiana Richardson
If I could give zero stars I would! Called around for a neuter of my Dane and they were recommended. Called them and they stated need to go down there (40 minute drive) to get measured in case he didn’t fit. Made a loose appointment with the lady and arrived as agreed upon. They took him straight back and came back stating he barely fits but he fits. They then asked if we wanted ablation for the loose skin and stated we needed to make an appointment for that. Send his vet records but wait until the day of appointment.
That day was today. We arrived 15 min prior to appointment. I mistakenly thought I had an electronic copy of his most recent records and after telling them I didn’t I was told he was going to need a rabies to which I agreed. I had a knock on my car window stating it was only a 15 min appointment and basically clock was ticking while I was looking. She could see I had my documents pulled up hunting it.
On the previous measure day we discussed him needing no other animals around because he randomly lunges and they were okay with that. Today it seemed to be an issue and I was stressed out completely because of my lack of finding the records but I stayed cordial. In the mean time I’m being greeted with curt and rude comments and attitudes.
I was also tired because I made sure to wear him out so he wouldn’t jump (he’s still 2 and in puppy phase) and injure anyone.(plus he injured me several days ago so holding him back was very painful) . Trying to respect the people- Yanno…
They took him back stating they needed to measure him and suddenly he doesn’t fit! What an absolute waste of time and how are seven people witness to him fitting two weeks ago and suddenly now it’s an issue! We were back in truck by 13 after still having 2 min left in appointment.
I had prepaid for this and his neuter appointment, expecting him to get good care but after voicing my distain I was cut off several times mid-sentence with someone stating “I wasn’t there two weeks ago”… sooo apparently I should have waited for the other, more professional team to be working??? Zero out of ten- would not recommend unless you enjoy wasting your time, money and gas.
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August 2024 by Monica B
Ended up having to put my dog down, the experience was terrible. They gave my dog a medication that she had a bad reaction to, I called and they said they couldn’t get her in for 2 weeks. I told them it was an emergency and they didn’t care. I ended up taking her to an urgent care and they had to put her down. This place is not professional, not affordable and absolutely devastated me.
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July 2024 by Chelsie Griffin
People are friendly and very helpful. Prices are very reasonable!
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July 2024 by Olivia Renée
we recently rescued a border collie mix and he wasn’t chipped (unlike what the rescue advertised him as). i called this morning to see if they had availability and they did - they got us back as soon as possible and were so kind. some lady came in with her puppy and was obviously on drugs, saying things and not restraining her dog. the ladies at the front desk were more than apologetic even though it wasn’t their fault. i will definitely be back again, thank you guys for being so amazing!
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July 2024 by bradley masters
Awesome staff great prices
Best place to get vaccinations.
