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January 2024 by L. Paul
I needed them to adjust some charges for me. They took care of it immediately. Friendly staff.
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September 2023 by Stevie Castle
Mohammed was amazing and really helped me more then I even expected. He was very knowledgeable and hooked me up with an awesome bundle fast charger, case, screen protector, and ear buds. He helped get my bill lowered by setting up auto pay plus helped qualify me for the low income program to reduce My bill even more. I highly recommend this location not only for their customer service, he's gorgeous and smells amazing too.
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August 2023 by Justin Norton
DeAndre was awesome.
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June 2023 by Antonio Thompson
Moses provided exceptional assistance in resolving my issue. I wholeheartedly endorse their services and would highly recommend them to others.
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June 2023 by Cecilia Vazquez
Erik...was patient !!... helpful....!! Smart!!
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April 2023 by A. Mark Pack
Store is supposed to be open at 10 am.It's 10:10 am. There are four customers waiting outside of the store.Three of these people may wait, but I don't have the daylight to burn.Opportunity loss for this store is a new cell phone and plan.Plus at least four disgruntled customers.
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February 2023 by Lori Cherry
I've been going to this location for about a dozen years, and the customer service is always excellent. I needed to upgrade my phone today, and Diamond went above and beyond in finding a phone to fit my budget, transferred all the content from my old phone to the new one, and patiently answered all of my questions about some of the pre-loaded apps. While helping me, a couple of people came in and rudely and loudly interrupted by shouting a lot of questions. Diamond politely and professionally told the people that she was helping me with my transaction, and would help them as soon as she was finished taking care of me. The people became belligerent and began cussing loudly, then left, slamming the door behind them. I was amazed at how Diamond was able to keep her professional composure, and continued to assist me until my new phone was ready to go. I would give Diamond a million stars if I could. Her name fits her personality perfectly...brilliant and resilient!
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November 2022 by Maureen Brosnan
Erik the manager helped me with a extensive problem I had took 2 hours he is the man I will only come back to him and nobody else!
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October 2022 by gail kruetzman
Diamond helped me patiently & went above & beyond for me she needs a raise !
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September 2022 by Semen Босяк
yesterday, September 18, at about 3.40 I went to buy a protective film for my phone, I’m 25-30 minutes waiting for the girl to talk enough on the phone, when she decided to go out, she asked me what you needed? I told her what I needed, she said wait another 20 minutes, I said ok, I'll be back later, after which she started screaming obscenities and said that I would not go to her store anymore, I was shocked and I think she was not adequate under drugs
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June 2022 by Paul Lomangino
Employee reassured me the phone had a feature I needed, found out he didn't know what it was, now I'm stuck with a phone that is worthless to me, finished with metro
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June 2022 by Primitivo Costa
Olga very professional, excellent service
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June 2022 by Markus Jackson
love this place
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January 2022 by Michael Reyes
I can say that I really love this Metro store. I was served by Julie who was awesome! I came in to get a new screen protector because mine shattered at work, and I like when the employees do it. It was definitely worth spending that extra money on having a flawless screen protector on my phone. She also pointed out an awesome tablet deal in which, for an extra 18 a month, I could have a tablet with unlimited data. So I instantly got hooked on the tablet and bought it. Did not regret purchasing the tablet at all. Thank you Julie for your wonderful customer service! I would definitely recommend this metro store to anyone who is looking for superb customer service!
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January 2022 by Don Johnson
Yes, I think they are owned by Arabic people but do not discriminate. I've been their several times and all were super cool with me! Would surely recommend.
