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June 2024 by Jean Stfleur
The young lady jahaza at the Metro by T-Mobile store help me with the issue I was having with the Lowe's storage in my phone she offered me a 32 GB SD card for my phone I will be returning she has exceptional customer service
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June 2024 by Stella
Jahaza The young lady helped me figure out my phone there was a link turned off and I could not use my service she helped me retrieve my service she was kind she was courteous and she took care of all of us in the matter of 45 minutes there were six people in the store and she seemed to everyone of us two of them being new phone lines very timely and efficient.
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June 2024 by Liubov Ivanova
Jahaza was the customer service rep that helped me get all my information together so I could get a discount on my phone bill they the omb program. She has always helped me. I go down there just to see her bright shining face. She is wonderful.
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April 2024 by Wiz kid
My experience at this store was amazing! Frank so helpful and kind, his customer service is above and beyond. I strongly recommend this location
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November 2023 by Molly M
I stopped in to ask about switching to T-mobile as a new customer. Anthony said he was unable to help me if I did not have an account already. Not sure if he hasn't been trained yet or just lazy. Would not recommend this store if you are new to T-mobile.
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November 2023 by Lynn Gardner
The representative was very polite helpful and caring. Took his time to explain everything to me as I am an elderly person and I don't catch on very quickly.
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September 2023 by Scott McMeekin
Great!! very helpful ?
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September 2023 by Silvija Aniuliene
We were visiting FL for family reunion and some guest needed special services to connect and Brady was absolutely awesome - helped us with all our problems and concerns. He went the whole nine yards!
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September 2023 by Darren Layton
Attention Louis. Learn how to treat customers properly.I purchased an eSIM and installation. It took 2 hours and it didn't work. I was told to leave and wait for 2 hours and it would probably work. It didn't. I returned the next day and asked for them to cancel and refund my money. They cancelled the service but refused to refund any of my money. Louis, the boss, was called and he tried to put the blame on me for his product not working. Its criminal. Do not shop with these people.
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September 2023 by Dave Richman (Dave Richards)
Brad is the ultimate salesman. We went through hell trying to get me out of SPECTRUM.SPECTRUM SUCKS.IT'S GREAT TO BE BACK WITH METRO.
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September 2023 by Alissan Hatlestad
Went in today with device problems. Brady went above and wayyyy beyond to help me. I've been in several Metro's in a couple counties over the years and no one has ever went to the lengths Brady did to help me find a solution! Brady needs a raise!!! ⭐
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August 2023 by Tyler Hendrick
Brady is the best!
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July 2023 by Linda M Street
Went to purchase a new phone, several I looked at a few days before, were out of stock, but I did upgrade to a new Phone, very pleased with the one I purchased, very friendly Staff, they do Multitask and I'm very pleased to have the chance to go there and get what I needed.
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June 2023 by Diana De la Cruz Espinoza
They say they close on Sundays at 5 pm and at 4 pm it was already closed.
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June 2023 by Rita Piltz
Great Job of helping me
