-
July 2023 by Bavly Shafick
I don’t do google reviews that often, but i would feel guilty if i didn’t take action and warn other people. I really wish i can give 0 review.Do not waste your money to buy anything from this place or even waste time to visit.This place is just a HUGE SCAM. Don’t be tricked by the owner’s friends and relatives 5 stars reviews. I bought a car from there and broke after literally 1 mile driving to the gas station after the purchase. Was unlucky that it didn’t broke on the test drive. When I came back to the owner he was super rude refused to return it after his mechanic spend days of trying to fix it. Found out later that the whole engine had to be replaced. The car was ABSOLUTELY AWFUL during my few months of driving it.Just check their review replies as a sign of unprofessionalism, they only reply by thank you for the 5 star ratings and completely ignoring the low ratings instead of contacting them and see what they can do to fix what happened. 0 responsibility.
-
June 2023 by Laurie Mikuta
My 82 year old mom bought a car here on 3/31/23. Nearly SIXTY DAYS have passed and she still doesn't have the title, no paperwork, no tag.It was not disclosed that the car has a rusted exhaust system and is leaking carbon monoxide into the cabin. The rotors are rusted as well. A dangerous car!!! She has had to drive it with the windows open. They told her that the car just needed to be driven when she asked why it was so noisy. A mechanic told us what is REALLY wrong with this POS car.Her temporary tag expired last month and she can't get these scam artists to give her the title or to respond to many requests to do so. Or to take the car back and refund her money.The car stays parked at the moment because she doesn't have a proper tag nor registration, plus it is dangerous for her to drive it. We are pursuing any legal avenues we can to remedy this horrible situation. ?BUYER BEWARE
-
June 2023 by tom murphy
I checked out cars on this lot. The first three doors I opened to check the mileage on the dashboard were not visible. They put tint on the dashboard plastic cover so that gauges and mileage are not visible. What are they trying to hide? High mileage? Check engine light? BUYER BEWARE!
-
May 2023 by William Godfroy
I don’t understand why you don’t replace air filters on Audis . This is the second time I have had my Audi serviced and you don’t change my air filter when I asked you too each time ! Unacceptable! Taking my business elsewhere!!
-
April 2023 by David E.
Bought a car and was promised that I would be provided with the missing NAV DVD that was "already ordered". I was skeptical that I would ever get it and a month later, I am sure I am just being strung along. I am to blame for assuming they would follow through on their promise as I should have known better.I have followed up multiple times and keep getting excuses. Even though the owner "promised" I would get the missing disc, I am assuming I will never get it.The guys are nice, but very typical "used car salesmen". They have numerous HIGH mileage cars in okay shape (or not), but everything needs work even when they swear it doesn't. If you are a mechanic and able to work on cars, just keep your eyes open and you'll be fine. Also, be sure to talk them down to what an import with a TON of mileage and a few dash lights/Check Engine lights is actually worth.
-
November 2022 by Nancy Geraci
Saw a car on their website that I liked and wanted to look at. Went there with the intention of buying it because I really needed a car. Test drove it-it drove great but had a check engine light on which they said was an O2 sensor and they would take care of it if it didn’t resolve itself by putting some fuel cleaner in. Asked if it was a Florida car because I didn’t want any problems with rust- they said yes it is. Sat down to negotiate and then I find out that the advertised price was incorrect because a former employee changed all the prices on their website. At that point I should have left. But like I said I needed a car. It was $1000 more than advertised. I bought it anyway because the price still was not out of line. They gave me temp plates which is normal but took forever to get real ones. Stopped there 5 times to pick them up and no one was ever there. Then I find out that they lied and the car is not a Florida car- it’s from Massachusetts. Exactly what I was trying to avoid. Then to top it all off I find out that it’s not an O2 sensor (which they wouldn’t do anything about anyway) it’s the catalytic converter(very expensive to replace). Now I admit I could have taken a bit more time and found some of this out ahead of time but I really needed a car. Buyer beware because they will lie to you.
-
October 2022 by Nick E. Lytle (California)
For a family-owned and ran business, this is my favorite place to stop. The staff is helpful and knowledgeable. The cars are clean well maintained and they have a great selection of cars, trucks, vans and SUVs. Whether you're looking for an everyday driver or a hot rod, they've got it. Check them out, you'll be pleasantly surprised.
-
October 2022 by alex murgasen
Never buy a car from here these people only lie and do not follow up on their word They're playing games with my registration they took the plate off of my work truck and transfer it to a car I bought Without my permission now I have to go register my truck and also miss work because I cannot drive it. They made promises to fix ac which I will pay for but they always say there busy and they will doit a next day I couldn't wait no more as my wife is pregnant I just payed 2grand somewhere else to fix it. Beware of these people they no good business people only here to rob the local people no good business!!!
-
October 2022 by Rayla Hammond
If you’re looking to purchase or finance a car come to Import Auto Sales Inc they're very understandable, nice, they have really nice cars & convenient and will also work with you to the best of their ability ?
-
September 2022 by Tijana
Would highly recommend this place! It is by far one of the best car-buying experiences I have had. They make sure that you walk out satisfied. Very helpful and friendly owners!
-
September 2022 by Miguel Martinez
This guy is a scam artist don't buy from him he sold me a car told me it was a 2 owner come to find out it had a junkyard transmission needless to say it failed and motor was blow within 4 months. That's why he doesn't do payments and expects you to pay within 3 months just enough time before the junk cars he sells break down.
-
August 2022 by Ana Almonte
I was very pleased and satisfied with the customer service not only that I felt very positive when I came in but also I was able to get a car that i love. Very good quality and perfect condition like new. I can’t be more happier especially while expecting is a big decision and I totally feel that I was taking care how anyone should as a customer. Thank you so much nermin & sanita for taking care of me like I was part of the family.
-
August 2022 by Deborah DeSiato
We were told by the owner when we purchased a car from them back in April 2022, the motor was new and had a warranty up to 140k. We never received the paperwork, I have called several times since April, have spoken with the owner who said he would contact the seller and asked me to call back in a couple of days. That was the beginning of July. No one answers my calls or returns my calls left on voicemail. I am a customer who purchased a vehicle and should be treated as such. I will never buy anything or refer anyone to their dealership again. Rude!!!! Dishonest!!
-
August 2022 by Crdt SJby
Very kind staff good people in that building. Not only that but the vehicle I bought was a 2013 Hyundai ELANTRA I got it for a price that was under the posted price and after 4000 miles it still runs good only thing that I had to complain about was the doorhandles on the inside are gone so that’s that’s a thing but they said that they’re gonna replace it for free so all I gotta do is wait for it to get mailed in.
-
June 2022 by Ariel Del valle
Best deals are here !! Nermin helped me out with my purchase, it was easy and quick . I will always come back import auto sales Thank you !!!