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“Maurice was very helpful with Notarizing a document For FREE and opening a new revolving line of credit. I think they are going for that coffee shop bank vibe but the coffee machine was broken ?
I prefer not to have gender politics as decorations at my bank though but I understand they may get a lot of pressure in St Pete for not celebrating sexuality. What that has to do with banking is beyond me. But I'm a hetero white man so I've been told a few times that my opinion isn't helpful or useful. So I guess I used to view it as acceptance but now I view it as hostility toward me. take it or leave it ?”
“I was very nervous going in but Braden Keetch was amazing and made me feel very comfortable.He was incredibly helpful and I left feeling a lot better. Thanks so much Braden!”
“Bella and her team were extremely knowledgeable and helpful. Not only was she helpful in every sense of the word, but she took the time to go over all the details I needed to know about switching my business accounts over Bella made everything super easy and got everything hooked up very fast. Her team and co workers have continued to show me incredible customer service throughout the few branches in my area. Thank you Bella and The Flagship Bank team.”
“Gerardo always has a smiling face and a good attitude, he will bend over backwards to help anyone and if he doesn’t know the answer, he will do anything in his power to to get it for you. 10/10 would recommend!”
“Firstborn I would like to give a Personal thanks to Audrey Richmond who went above and beyond the norms of customer service. What a breath of fresh air in a time of need she made it a very friendly and comfortable experience. I would highly recommend everyone go to USF just.to have the amazing experience. Audrey Richmond is truly an asset and a reason to due business with USF. Thank you for EVERYTHING Audrey. You are the best!!.”
“Wow!!! The tellers and bankers here really make a huge difference. Angela, DJ, hazel and Paul and linette ate such a joy everytime I come in. Thank you for being so kind and polite and friendly.”
“I had a great experience. I had the pleasure of Liana Valquese assisting me and she was above and beyond so kind and helped me so much. She's very patient and understanding also”
“Nicole French has been an exceptional. Her insights and guidance have led to significant growth in my portfolio. I highly recommend her services for anyone seeking reliable financial advice and results.”
“I am a long time member of this bank system but this is only the second time I’ve dealt with this branch. I’m extremely pleased with their customer service.Today I came in with quite a number of nickels and dimes to trade for quarters so that I could do my laundry. The teller told me that they should already be rolled.That would be fine, I told her, but I no longer have a car to go home quickly and do that.Christie, the teller I worked with, was nice enough to help me count and roll over $76 in coins. I told her I had pennies at home so she not only gave me empty rollers but a plastic coin counter that the bank uses.”
“Super nice people and good banking options. Plus, you know your money isn't being used to support fossil fuels. It's great to have a banking option that actually supports the climate. Highly recommend!”
“I walked into the bank this morning, needing a notary completed for work. Dylan Lafferman and the young lady training was exceptional, professional, polite and very knowledgeable about their craft. He even made sure I was aware of options and new features the bank offered. No pressure ! Very patient”
“Emerson was knowledgeable on all account options & specifics and very helpful. I visited this branch later on a Saturday and he was still kind enough assist me in quickly getting my account set up before closing. Definitely the a hassle-free bank experience.”
“Dylan Campbell is simply exceptional! His kindness and professionalism are unmatched, and he consistently exceeds expectations in addressing any concerns I have. I will always come to Wells Fargo as long as he's around. Thank you!”
“I had a probate/beneficiary issue I had to take care of with Chase Bank. The bank officer who handled the situation was Kristy Rose. She was a total pleasure to deal with! Very professional and kind. I'm so grateful for her knowledge and compassion in dealing with my business. A+ recommendation!”
“The staff at this place were totally awesome. Really friendly. Such a different vibe to an English bank. Iolanda and her colleague who served me were particularly helpful. If I was American I would bank here. The whole set up of the physical place was so warm and friendly too. I felt treated with such respect and pride and professionalism.”
“I stopped by the branch today to check my balance because I was having issues with my online banking. Mohamed Hasan helped me. Great customer service, he took his time to help me resolve the issue that I had with online banking and he made sure it was resolved before I left. Thank you very much Mohamed”
“I had to take time to write about the nicest employees at Beach dr. branch. I bank here because of them. They are so friendly and knowledgeable and such a pleasure to deal with. Managers assistant Elaine is so sharp, always has an answer for my questions and a solution for mine and my families' banking needs. And she does everything with smile. Thank you!”
“I joined back in July-ish. This is the first bank that I get text messages about fraud that are actually fraud. (Previous banks were always blocking my transactions.) In addition to this, the employees at the bank are top-notch. In particular, Kelly is the best. I could not be happier with this bank. I also cannot think of a single bad thing to say about this bank, their policies, or employees.”
“This is by far the best community bank around, everyone is very friendly and professional. Not like the big box banks. I would recommend this bank to anyone looking for business or personal banking needs.”
“I called customer service for my mother twice about not getting her statements. After being told she would start getting them now, she didn’t. Took her to the Seminole Branch, same story. Once again I put my mother and her wheelchair in my car. We went to the Eagles ParkBranch. I’m so glad we got Mohamed. He promised he would do everything he could to help us. He had great suggestions and was so kind and helpful to my 93 year old mother.”
“Steven and Nathan took care of my reacurring charge on my debit card that I was confused about. Prompt ,open door, little or no wait time.professional, business like, showed concern and resolved ..Post haste. Teller Dorina always very good,respectful knowledgeable ,fast and friendly. 5 stars hands down. Love going to downtown 5/3”
“I came in because I needed help finishing a application that I couldn't finish online. The loan officer(I'm guessing is her title) was helping serve customers but she acknowledged me and told me it would be a few min. I said that's fine. Within I'm guessing 5 min tops she called me over and helped me finish my app. I appreciate her help just wish I could remember her name. Would definitely recommend this office.”
“Top level customer service. From the greeter as you come in the door offering water in an extremely professional way. To the counter service and up to an accounts employee. Helped me find a BBVA account from years ago that was hard to find because it had been years since I accessed this account with zero funds in it. Trying to find it after their 2023 merger. They spent an hour or better checking all their systems. Finally they found it. Courteous, Professional and kind. Great crew. Highly recommend.”
“I just have a give credit to this wonderful bank. Every time I step in, it’s always a warm welcome no matter what. I was upset with a discrepancy with my car loan, and immediately it was handled and clarified to me. I obviously misunderstood, but I was treated with so much love. Andre one of the managers is absolutely phenomenal. He brought my grandmother and into his office , explained the situation and clarified it with me with such grace. My grandmother was so impressed, she ended up opening an account as well. I just want to thank you Navy Federal for everything your company has done for me from the start when I joined in 2018.”
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“Gordon Rojo was great explaining my options and sharing how involved Suncoast is in the community.
He was professional and the interest rates which were so much better than other banks.
I’m very happy I found this bankgem of Tampa Bay”