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March 2024 by Deanna Stross
Excellent place for storage and very well managed! I’ve had my storage here for years and never had one hiccup. Super clean, easy to use, safe and the staff is extremely helpful and kind! Both ladies that work in the office are really quite wonderful!
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March 2024 by kevin doyle
Quick and simple and affordable. Attendant was friendly and knowledgeable.
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March 2024 by Robert Mullins
Staff is exceptionally helpful, especially Michelle. Would definitely recommend this storage location to friends.
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March 2024 by Susan Houser (Chels)
Very nice experience!!! They pretty much leave you alone there, if you do everything online you don't even have to see anyone. Overall place was as clean as you should expect and people are friendly
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March 2024 by Amanda Loconte
Within a week of my signing the lease a ELECTRICAL FIRE happened in the facility making my unit basically inaccessible for 3 weeks and my climate controlled unit not climate controlled for over 3 weeks. Then to add insult to injury less than 5 months after signing my lease they increased my rent by almost $50. Then when I explained how ridiculous the situation was the facility Manager told me “If you can’t afford the increase maybe you don’t need a storage unit.”The regional manager apologized, but it just was too much for having a storage unit with them for less than 6 months.
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March 2024 by David Kirshenbaum
1st. The Location of Cubesmart is perfect for me. 2nd. The second I drove into parking lot. Michelle, just happen to be there with a very welcoming greeting. Very polite, professional, and showed me the unit, answered all of my questions. The transaction was prompt and nicely done. I'm very happy with the choice I made in renting the Cubesmart unit.
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March 2024 by Nikita Jones
Good and grateful costmer service
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March 2024 by Jim Clark
Very easy to maneuver website, great value, Michelle, at the front could not have been nicer
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January 2024 by giovanni polizzi
Honestly best storage check in experience ever. More like checking in at Trump tower. Excellent service. She was very helpful in leaving me question-less (very informative) and I’m not easy to please but she found a unit that met all my needs. I highly recommend. Feels safe too at a busy intersection and with all the security.
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January 2024 by Al Coomes
Easy to get in and out. Love the app. Nice touch being able to open the gate with your phone!
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December 2023 by Michael P
Had a good experience signing up for a storage unit! Staff is very friendly and helpful. Walked in and discussed what I needed, pricing, availability. Was able to secure a smaller and cheaper unit after discussing what I needed to store. Smooth, straight forward process was able to store same day!
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December 2023 by Amanda Blair
Place is full of rats. Staff is nice, but doesn't make up for rodents damaging my stuff. I'm just thankful the recent fire didn't effect my unit, though I suppose it might've at least scared the rats away if it had.
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November 2023 by Amy Filmalter
Had a good experience signing up for a storage unit online, and arriving at the location and was able to move stuff right in. Didn’t even have to speak to anyone until returning the temporary lock at the office. Smooth, straight forward process.I think I only complaint would be that the pricing is not fully straight forward until you are signing up… there is an admin fee, taxes, and you are required to purchase the padlock they sell. So The initial cost upfront was higher than expected, and the monthly cost was about $10 higher than what I thought.Overall I would go with this company again, like I said the signup process was smooth and straightforward.
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October 2023 by Jonathan Jackson
They kicked me out before my first month was even up after I payed for a full month they kicked me out 2 1/2 weeks to 3. Weeks later for rats chewing a whole in a five gallon pale of paint and it leaked out in the storage an by the door. They did not give me a warning or anything just evicted me after moving all of my stuff in there an filling the 10x20 unit up. So not only did I pay for a whole month and only get a lil over half of month storage I had to pay for another U-Haul to move my stuff again along with another administration charge an all that on a new storage. This place is trashy an I do not recommend this place to anyone and also they have a lot of rats that are almost the size of a cat that are not scared of humans("one of them ran at me”)
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October 2023 by Richard Thibodeau
I liked the fact that I was able to find the RIGHT unit within the building and that it was air conditioned. I DISLIKED the rent increases when I personally felt like it wasn't worth it. I vacated after being a client for well over a year due to the facility having a fire and my unit being somewhat affected. My storage bill is one bill I will NOT miss.
