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March 2024 by Audrey Schweitzer
It is what it is..a phone service
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March 2024 by isabella beltrano
Yohen was the kindest and more efficient person ever ...I don't know what I would have done without her
A life saver
Thank God for her
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March 2024 by Mary Caldwell
This Evening My Phone Started Acting Up I’m Just Visting down Here in St Petersburg Fla until 3/2 Well I Went to A Next Door Phone Repair Service Next To Cricket And the Salesmen Acted Very Ugly & Walked Out I Walked Next Door to Cricket Ms Yohen Was Just Sitting at Her Station She Listened to Me about What was Wrong She was Given My Phone & In No Time My Service Was Back Up Yes Cricket is the Best Service My Carrier was Closed But Cricket Stepped Up for this Pensacola Fla Native
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January 2024 by Michell Kruck
I was just waiting outside and started talking to Miss.T and she definitely has our family switching from Tmobile/metro to CricketThanks for all your info and honesty a very knowledgeable employee we will see ya next week .I would recommend everyone switch it's better deals for less money and new cell A+ MISS.T
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December 2023 by Jacob Valentine
Some staff here are untrustworthy. Was sold a phone case that didn't even fit. Was wondering why he didn't put it on. Wasn't even the case for my phone. Wasn't able to return the case because of their dumb policy. Why can't we return phone cases?! Nothing wrong with the phone case I tried to return. The box wasn't even ripped. On top of that some fool put the wrong name on MY account. I don't even know anyone named JOHNNY! I also don't think they know how to enroll people in Auto pay from the store because when they do it there it doesn't work. I had to do it through the app for cricket. Phone service is great tho. Customer service is BUNS.
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September 2023 by Ismael Tomas Avalos
They are the best, thank you
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September 2023 by Money Mark
DON'T ask the reps about phones. Know what you're getting and leave.
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June 2023 by Marisa Dalla Valle
It was a pleasure to have Kristen (sp?) help me with my two problems, seamlessly and painlessly. I was also impressed how professional she was with the customer before me, calm, knew all the answers to something that seemed really complicated. Her pleasent personality made me feel my day was going to be okay after all. Cricket is lucky to have such an employee.
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April 2023 by Kattet E
I add a new line to my account and the lady that work in this location add me the protection plan for the phone without my permission!!I notice a change on the monthly amountand i call and they tell me !!It’s unacceptable!! She ask me about itvand i said that I don’t want it!I used to love another location but it’s closed now!!Cricket need to have better employees!!
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May 2022 by Christian Gonzalez
Great costumer service got a factory damage phone and they replace with no problem.
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February 2022 by The Real Head Honcho
Some staff here are untrustworthy. Was sold a phone case that didn't even fit. Was wondering why he didn't put it on. Wasn't even the case for my phone. Wasn't able to return the case because of their d*** policy. Why can't we return phone cases?! Nothing wrong with the phone case I tried to return. The box wasn't even ripped. On top of that some fool put the wrong name on MY account. I don't even know anyone named JOHNNY! I also don't think they know how to enroll people in Auto pay from the store because when they do it there it doesn't work. I had to do it through the app for cricket. Phone service is great tho. Customer service is BUNS.
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January 2022 by Arthur Sabins
I got a screen protector. The young lady was very nice and helpful. She was the best part of the experience there. I will recommend the place because of the good service.
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December 2021 by Dee Denton
Had a problem with my phone.. found out later that my identity was stolen but Anthony,Roger + Joe are amazing + went out of their way to help me..all of them deserve a raise
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December 2021 by John Dunlap
Outstanding customer service..Damon was great..Above & Beyond
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October 2021 by Denise Vartsakis
Went into Cricket today looking for phone options. Cesar was there to help. He was a huge help in every way. I am walking out very happy. Thank you Cesar, much appreciated.
